Front Desk Medical/Clerical

RUTH MAMOUZELOS

**** ********* *****, ************, ** 49127

219-***-**** (Cell) **********@***.***

OBJECTIVE

I am currently seeking a career position with a company that would value my

outstanding work ethic, comprehensive managerial skills, and exceptional

interpersonal skills. I enthusiastically welcome the opportunity to learn

new skills which would challenge me professionally and enhance my goal of

providing complete patient satisfaction.

QUALIFICATIONS

Leadership ability Results-oriented Efficient at

Highly-motivated and Excellent Communication multi-tasking

organized Skills Attention to detail

. Knowledgeable in all functions of registration, medical records,

cashiering, data entry, insurance verification, collections, billing and

scheduling

. Ability to adapt to supporting software applications

. Understanding of CPT and ICD-9 codes

WORK EXPERIENCE

Sep 2010 - Sep 2012

Owner and Front-End Manager: Greek Island Restaurant & Ruthie's Diner, St.

Joseph, MI

. Managed overall restaurant operations, including placing all food orders

and maintaining inventory

. Hired, trained, and managed all employees

. Managed daily cash and credit flow and bank deposits

. Reviewed monthly cost and income analysis to determine profitability

. Managed all daily specials to increase business and maintain referrals

. Personally handled all customer service relations

. Maintained a friendly and clean environment

Sep 2007 - Aug 2010

Office Manager: FunFlatables, Inc., Dyer, IN

. Hired, trained, and managed 20 plus employees

. Extensive customer interaction while supervising day-to-day operations

. Managed all employee job scheduling and customer party scheduling,

including daily logs

. Daily balancing of cash register, party drawer, and petty cash drawer and

completed daily bank deposits

. Maintained all general office duties including answering phones and

filing

. Organized efficient flow of daily multiple private parties

. Directed and sustained a clean and sanitized 12,000 square foot facility

. Demonstrated resourceful problem solving skills related to customer

service, employee, and vendor issues

. Implemented new employee policies and procedures to maintain an organized

work atmosphere

. Placed all vendor orders and maintained inventory

Sep 2003 - July 2007

Front Desk Coordinator: Gustavo E. Galante, MD, Schererville, IN

. Served as primary point of contact for and liaison between management,

personnel, clients, and vendors

. Met and greeted patients

. Managed concurrent telephone communications

. Scheduled appointments and procedures

. Prepared charts for patients and data entry of patient demographics

. Handled insurance verifications including follow-up and resubmissions

. Handled daily cash and credit flow including end-of-day balancing

. Assisted doctor in exam room when necessary

Jun 1991 - May 1994

Medical Front Desk/Insurance Follow-up: Alan B. Price, DPM, Munster, IN

. Answered multi-phone lines

. Scheduled and confirmed daily appointments

. Maintained proper patient records

. Submitted insurance forms with follow-up and resubmitted outstanding

claims

. Assisted doctor in exam room when necessary

EDUCATION

April 1990 - April 1991

Medical Secretary Certification: Sawyer College of Business, Hammond, IN

Sep 1982 - Sep 1986

Business: Mulberry Senior High School, Mulberry, FL

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate