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Engineer Customer Service

Location:
New Tripoli, PA, 18066
Posted:
March 26, 2013

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Resume:

Chris

Wanamaker

****-* ***** *****, *** Tripoli, Pa 18066 * 520-***-****

abqwh1@r.postjobfree.com

Qualifications Summary

Technical Systems Specialist with over 15 years experience working in a

high-paced semiconductor environment demanding strong organization,

technical and interpersonal skills. With currently Greenbelt and Lean

Sensei certification, I am studying for certification as a Black belt in

Lean Six Sigma at Villanova University. I have high energy, enthusiasm and

commitment level to superior customer service. Confident and poised in

interactions with individuals at all levels. Detail oriented and

resourceful in completing projects, and multi-tasking effectively. Project

and operations management capabilities including:

. Systems optimization performance

. Data Analysis and report writing

. Recruit, train and motivate staff

. Continuous multitasking

. Strategic planning

. Lean Principles

. Quality control responsibility

. Strong competitor with a winning mentality

. Manage special projects

. Inventories/Management/Workflow

Experience Highlights

Principle Research Engineer

Assist in the development of new chemical structures, installation of new

Applied Materials Cvd tools including P&Id and Hazard Reviews. Class

1000 Clean room upkeep and safety awareness. Team lead on construction

and facilities implementation, operation, maintenance, Process control of

all DOEs on current tools. Process Engineer for the Chemical Waste

Disposal Equipment.

Senior Field Service Engineer

New tool installation and support of all MOCVD reactors sent to customer

sites. This includes all the hardware and software installation, PLC

programming. Member of the Field Service and Technical Support

Department. Answer incoming customer questions, and generate quotes for

parts and service. Travel to customer sites all over the world for new

installation, preventive maintenance and equipment failures to minimize

their downtime. Assist other engineers out in the field with questions

on parts, procedures or software related issues.

Maintenance Engineer

Worked in a Class 100 Clean room. On-call for production needs. Scheduled

and completed all maintenance required for Metal Thin film coating and

deposition tools and high temperature furnaces in Chemical Vapor

Deposition, including Perkin Elmer, MRC, and Novellus. Monitored SPC

charts for production. Trained Employees on operation and maintenance of

each tool. Chemical wet-etch of Indium Phosphide wafers. Replaced Quartz

and silicon Nitride tubes and re-qualed for production Replaced chemicals

and gas cylinders, disposing of chemical waste. Safety committee and

emergency response member.

Associate Epitaxial Engineer

Worked in a Class 100 clean room. Setup, calibration and qualification of

semiconductor fab equipment. Wrote process instructions for ISO9000.

Developed and monitored SPC charts. Scheduled and completed all

maintenance required. Trained fellow employees on operation and

maintenance of each tool. Operated and maintained all Front-end Emcore

MOCVD Epitaxy reactors and partner tools including Xray diffraction, SEM,

PL. Chemical wet-etch of Indium Phosphide wafers.. Continuously worked

on process improvements. Replaced chemicals and gas cylinders disposing

of chemical waste. Safety committee and emergency response member.

Hazmat/Hazwoper 40hr hours of training.

Senior Technical Associate

Worked in a Class 100 clean room. Setup, calibration and qualification of

semiconductor fab equipment. Wrote process instructions for ISO9000.

Developed and monitored SPC charts. Scheduled and completed all

maintenance required. Trained fellow employees on operation and

maintenance of each tool. Operated and maintained all Front-end Emcore

MOCVD Epitaxy reactors and partner tools including Xray diffraction, SEM,

PL. Chemical wet-etch of Indium Phosphide wafers. Continuously worked on

process improvements. Replaced chemicals and gas cylinders disposing of

chemical waste. Safety committee and emergency response member.

Research Technician

Worked in a Class 1000 clean room. Maintain and operation of vacuum

chambers developing thin film protective coatings. Assisted engineering

in new and improved product research. Handled all products through each

tool in my area.

Employment History

Air Products, Principle Research Engineer, Allentown Pa, (05/12-Present)

Veeco Turbodisc-Somerset, Field Service Engineer, Somerset, NJ (01/10-

05/12)

Texas Instruments, Equipment Engineering Tech, Tucson, AZ (7/07-6/09)

Apogee Photonics, Associate Epitaxial Engineer, Allentown, PA (1/01-11/06)

Lucent Technologies, Senior Technical Associate, Breinigsville, PA (1/00-

01/01)

Diamonex, Inc, Research Technician, Allentown, PA (11/94-01/00)

Education

Villanova University (Six Sigma) 2009-present

Lehigh Carbon Community College (chemistry)(2000-2001)

Lincoln Technical Institute (Electronic Engineering) (93-94)

Lehigh County Vocational School (Diploma in Computer Science)(90-93)

Skills

. PC skills, Excel, Word, PowerPoint

. Chemistry and Electronic Background

. Familiar with vacuum chambers and thin-films tools

. Some technical writing experience

Publications

"Low Insertion Loss and Low Dispersion Penalty InGaAsP Quantum Well

High Speed Electro-absorption Modulator for 40Gb/s Vert short reach,

Long reach and Long-Haul Applications," Journal of Light wave

Technology.

W. Choi, N. Frateschi, J. Zhang, H. Gebretsadik, R. Jambunathan, A. E.

Bond, J.Van Norman, D. Vandegrift, and C. Wanamaker,

"Full C-band tunable high fiber output power electro absorption

modulator integrated with semiconductor optical amplifier," Electron.

Lett., Vol. 39, No. 17,pp. 1271-2, 2003.

Won-Jin Choi, Aaron E. Bond, Jongwoo Kim, Jiaming Zhang, Ram

Jambunathan, Helga Foulk, Steve O'Brien, John Van Norman, David

Vandegrift, Chris Wanamaker, Jeff Shakespeare, and He Cao, "Low

Insertion Loss and Low Dispersion Penalty InGaAsP

Quantum Well High Speed Electro absorption Modulator for 40Gb/s Vert

short reach, Long reach and Long-Haul Applications," J. Light wave

Technologies. December, 2002.



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