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Customer Service Manager

Location:
Phoenixville, PA
Posted:
March 26, 2013

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Resume:

DEBRA JONES

*** ******** ***

*st Floor

Trenton, NJ 08629

abqwe6@r.postjobfree.com

732-***-****

To obtain a challenging position as a key member of the HR and finance team

that will allow me to utilize as well as increase my Payroll/HR skills.

Professional Profile

Seasoned Payroll Professional with Ceridian and ADP System experience.

Specializing in Ceridian and routine payroll for various size employee

groups, as well as significant experience in various HR activities.

2007 to Present Macy's Retail Salesperson

Salesperson with vast experience in all areas of consumer retail

sales

Expertise gained from working in different sales environment

. High-end fashion.

. Maintained orders and inventories in data base. Experience in client

management earned by working up through the numerous levels of

clientele and taking knowledge and new techniques away from every

situation.

2011 to 2012 QC Laboratories Payroll & HR Administrator

. Prepare and process payroll for employees in various locations.

. Maintain and all changes through the HR system (HRB).

. Administer the processing of automatic time clock (EZ Labor).

. Work closely with the accounting area.

2010 to 2011 New Brunswick Scientific Payroll &

Administrator

. Process the Company's 247 (FTE) full time employee equivalent

payrolls of which 50% was hourly, union employee related.

. Maintain and adjust employee payroll deductions (i.e.

medical, dental, 401k, stock, etc

. Perform various payroll reconciliation between payroll

register and ledger detail.

. Act as liaison between corporate payroll, corporate

personnel and plant payroll departments.

. Provide customer service to employees on all payroll

issues.

. Support the Accounting Manager with corporate benefits

reports and analyses.

. Verify payroll deductions are properly recorded in

general ledger.

. Maintain A/P Vendor master files (Add/Change vendors to

the G/L system).

. Prepare all payroll (ADP) journal entries including month-end

accruals

2005 to 2009 Mainetti/A&E Products Payroll & HR

Administrator

. Process the Company's 6 corporate payrolls and 4 sales

commission payrolls.

. Maintain and adjust employee payroll deductions (i.e.

medical, dental, 401k, stock, etc

. Perform various payroll reconciliation between payroll

register and ledger detail.

. Act as liaison between corporate payroll, corporate

personnel and plant payroll departments.

. Perform monthly payroll download for the general ledger

and: reconcile accounts to general ledger.

. Provide customer service to employees on all payroll

issues.

. Distribute corporate checks.

. Support the Accounting Manager with corporate benefits

reports and analyses.

. Verify payroll deductions are properly recorded in

general ledger.

. Maintain A/P Vendor master files (Add/Change vendors to

the G/L system).

. Prepare all payroll (ADP) journal entries including month-end

accruals

. Monthly ADP interface - download month-end ADP payroll files

to AS400 and decrypt all files

. Setup additional states for payroll - file proper paperwork

with all agencies

. Assist in month-end close & other general accounting duties as

requested -journalize 401K match, suspense items, pay advance and

computer loan purchases.

. Timely and effectively reports to HR Director and collaborate with the

finance team to accomplish set objectives.

. Support the Director of HR in the following:

a. Recruitment

b. Job posting

c. Applicant tracking

d. New hires/terminations

e. Regulatory reporting

f. Employee Assistance program

g. Job evaluations

h. Incentive compensation

i. Employee stock plans

j. 401K Administration

k. Workmen Compensations Claims.

. Maintain the HR database for employee benefits (workers comp.

Deferred comp., SERP, Employee Stock Purchase Plan) and

statistical data (headcount

. Maintain all Employee personnel and other related HR files

. Maintain files of corporate employees and other HR information

2003-2004 Dendrite International Payroll

Coordinator

. Conversion lead for Ceridian to ADP processing system.

. Prepared and processed payroll for 1,200 employees for multi-states.

. Reviewed payroll request/forms for required accurate information &

prepared as necessarily.

. Compiled data and reports using Excel.

. Ensured payroll tax compliance.

. Performed related work as assigned.

1999-2002 Benjamin Moore and Company Payroll

Administrator:

. Prepared and processed payroll for employees in various locations

throughout the U.S. in accordance with the weekly and semi-monthly pay

cycles.

. Administered the processing of automated time clock record-keeping.

. Maintained and administered all wage garnishment request.

. Maintained the 401k request.

. Worked closely with Payroll Accounting area.

. Maintain all Employee personnel and other related HR files

1997-1999 Affinity Federal Credit Union Payroll Specialist

. Prepared and processed semi-monthly payroll, adjustments, and

exceptions for 250+ employees in accordance to procedures, programs

and schedule outlined by payroll processor.

. Prepared various payroll reports for Accounting Department,

Management, and various Government agencies, as required.

. Administered the short-term disability program in

accordance with NJ State Disability procedures.

1993-1996 The Robert Plan Corporation Sr. Payroll Specialist

. Prepared and Maintained weekly payroll using ADP Payroll

Systems.

. Calculated and processed all payroll adjustments and

exceptions.

1987-1991 Littmans/Elangy Corporation Payroll Clerk

Preformed payroll audit for satellite offices.

Prepared required payroll report.

. Administered the process for invoices and special

orders.

. Maintained orders and inventories in data base.

Education:

Caldwell College

Caldwell, NJ

Business Communications

Monroe Business Institute Bronx, N.Y.

Principles of Accounting Payroll, Income Taxes, Business Law, Business

Management, Oral Communications and College Level Math and English

Ceridian University

Certification of Ceridian HR/Basic Payroll, Certification of Ceridian

HR/Web Basic Payroll

Mercer County Community College

American Management Association (AMA)

Certificate In Human Resources

Computer Skills :

Proficient in: Microsoft Word, Excel, Ceridian Ensemble, Kronos, Report

Smith timekeeping and Ceridian Source 100, 550 and E-Source system, ADP

Payroll PC, AS400, JD Edwards (general ledger)

Reference:

Professional and Personal available upon request.



Contact this candidate