Customer Service Sales

*** **** ****** **** *** * • Decatur, GA ***** • Phone H: 678-***-**** O: 770-***-**** • **********@*****.***

Courtney Campbell

Career Focus

Committed and motivated receptionist with exceptional customer-relation and decision-making

skills. Hard-working, multi-tasking customer service representative with outstanding telephone,

scheduling, data entry and documentation skills.

Core

Qualifications

5 years of experience in a fast-paced, deadline-driven environment

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3 years of experience providing Customer and Administrative support.

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Broad-ranging industry experience includes: health insurance, timeshare, child care

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Type 45 WPM

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Experience with Comtrac and ACSG

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Multiple phone line

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Professional demeanor and voice

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Clerical experience

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Microsoft Office (Excel, PowerPoint, Access, Word, Outlook)

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Appointment scheduling

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Data Entry

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Travel Booking

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Computer Proficiency

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Work History

March 2013 – Present

Tainz Holdings

Leann Wright

Customer Service (f/t)

• Clerical

• Handling financial investments

• Customer service

January 2012 – November 2012

Comcast

Bryan Neal 866-***-****

Telesales Agent (p/t)

• Scheduled and confirmed technician appointments for existing customers.

• Microsoft Office (Excel, PowerPoint, Access, Word, Outlook)

• Maintained and prioritized daily tasks and projects.

• Sales

May 2008 – August 2011

Jani King of Atlanta

DBA/LaShawn Renee McCarty 404-***-**** and 904-***-****

Receptionist/Clerical (f/t)

• Scheduled and confirmed appointments for entire management team for Fortune 500

companies.

• Microsoft Office (Excel, PowerPoint, Access, Word, Outlook)

• Maintained and prioritized daily tasks and projects including: payroll, call logs,

appointments, travel and general errands.

• Contacted clients regarding unpaid and underpaid accounts, resolving all issues while

maintaining a positive and pleasant attitude.

October 2007 – July 2010

Mrs. Sandra Mulrain

Nanny/Housekeeper (weekends only)

April 2007 – November 2007

BlueGreen Vacations Unlimited

Twila

Customer Service (p/t)

• Developed new customer relations through telephone contact and sales activity.

• Scheduled and confirmed appointments for potential clients.

• Sales (inbound)

• Contacted clients regarding unpaid and underpaid accounts, resolving all issues while

maintaining a positive and pleasant attitude.

• Top sales 2 weeks consecutively

August 2005 - March 2008

American Producers Group

Barnabus Gillmon

Receptionist (f/t)

• Handled, processed and distributed highly confidential clientele files

• Maintain in-office calendar and keeping track of schedules and appointments

• Emailing, printing, faxing, filing and copying.

• Managed incoming and outgoing calls for busy Health Insurance office.

• Assisted in all areas of administrative work including data entry, receptionist duties, file

organization, research and development.

• Maintained and prioritized daily tasks and projects including: call logs, appointments,

travel, and general errands.

June 2004 – May 2005

Nina’s Day Care

Nina Stanfield 770-***-****

Receptionist (f/t)

• Keeping Receipts

• Printing, faxing and emailing

• Managing children's medical files

• Maintained and prioritized daily tasks and projects including: call logs, appointments, field

trips, expense reports and general errands.

Education

• 2001 - 2005 Redan High School HS Diploma

• 2012 - present Ashworth College Still in school (online)

Major: Finance

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