Customer Service Sales

Hari Raman. A

Contact: +91-967**-***** E-

Mail:********@*****.***,

*************@*****.***

Summary

A professional with in BPO & Accounts experience in Office Administration,

Documentation & Client Servicing.

Adept at handling day to day activities in co-ordination with internal /

external departments for ensuring smooth business operations.

Skilled in monitoring day-to-day functions as per department's Standard

Operating Procedures and supervising the achievement of SLA targets on a

daily basis.

Adept in analyzing information system needs, evaluating end-user

requirements, custom designing solutions, troubleshooting for complex

information systems management.

A keen communicator with an ability to relate to people across all levels

in the organization and motivating cross functional teams towards the

achievement of organizational objectives.

An enterprising leader possessing a global mindset, and strong quantitative

and conceptual abilities to motivate personnel towards achieving

organizational objectives and adhering to industry best practices.

Organizational Experience

Nittany Creative Solutions Pvt. Ltd., Chennai. Feb25 th 2013 ' till

date

Art Support Executive

Key Deliverables

Undertaking E-mail process for Artwork projects.

Handling clients via email, responding to queries, complaints, questions

and Downloading and uploading of jobs via Email, FTP Process and web based

process.

Responding to Internal queries (Sales team, Accounts Team, Management).

Internal Audit of the production based jobs.

Communications with other managers to discuss possible improvements to

customer service.

Coordinating with the Production Supervisors, Team Leaders.

Academics

B.A Political science from Pasumpon muthuramalinga thevar College,Usilampatti

(MADURAI KAMARAJAR UNIVERSITY), Madurai, Tamil Nadu, 69.57%.

Higher Secondary (H.Sc) From Govet Higher Secondary School (State Board),

Madurai, Tamil Nadu, (2002) 65.9%.

Secondary School Leaving Certificate (S.S.L.C) from Govet Higher Secondary

School (State Board) Usilampatti, Tamil Nadu, 74.8%.

Technical Skils

Application Software : Microsoft Office,

Typewriting : Higher.

Personal Strengths

Positive Thinker

Boldness

Ability to work as individual and in a group keen to load

Self Motivated,confident

Creative and Innovative

Quick Learning Capabilities

Personal Details

Date of Birth : 10th May 1988.

Languages : Tamil, English.

Hobbies : Listening Music, Playing Cricket

Father's Name : Annakodi .R

Address for Communication : No: 9/, Rogini Nagar, yamunai street,

(Urppakkam,Chennai .

Declaration

I hereby declare that the information in this document is accurate and true

to the best of my knowledge.

Place : Chennai

Date : 19 /02 / 2013

(A.Hari Raman)

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