Customer Service High School

**** * ****** ** *** *** Tucson AZ ***** *******.**@*****.***

Angelica Vale

Objective

Experience

November 2010-Janurary 2013 Ross dress for less

Tucson Arizona

Retail

Answered customers’ questions and addressed problems and complaints in person and via phone.

Processed an average of 30 transactions each day in a timely manner.

Maintained visually appealing and effective displays for the entire store.

Helped customers select products that best fit their personal needs.

Educated customers on product and service offerings.

Offered exceptional customer service to differentiate and promote the company brand.

Consulted with customers on the latest styles and trends.

Kept the showroom clean and maintained neat, orderly product displays.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

Kept current on market and product trends to effectively answer customer questions.

Completed floor replenishment to guarantee size availability and promote customer satisfaction.

Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.

Communicated information to customers about product quality, value and style.

Marked clearance products with updated price tags.

Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

Processed all sales transactions accurately and in a timely fashion.

Processed shipments and maintained organized stock shelves.

Informed customers about all product lines and services offered by the company.

Attended 3 team meetings each month to voice concerns and offer constructive feedback to others.

Education

August 2006- May 2010 Desert View High school Tucson Az

Math certificate

Honor roll

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