Customer Service Representative
Resume:
B arbara Loeher
Conroe, Tx. 77301
832-***-**** (cell/main)
******@*****.***
OBJECT I VE
I would like to start a new career working for a company that has a friendly atmosphere with room for advancement. I have
extensive knowledge in computers, windows systems and multiple types of software, as well as computer hardware
components. I regularly use computers both at my leisure and professionally and enjoy working with. as well as on them. I love
learning new things, both at work and at play.
Many don't acknowledge my potential simply because its not on my resume, I think that its a shame we are evaluated by what
is only easily explainable and not by our actual abilities. I like learning new things, and as a result, I have learned a lot of things
through my life that were not part of my job description. So ultimately, my goal would be to find a stable job with a company that
is exciting and even a little challenging to work for.
EMPLOYMEN T
Technical Operations Technician Employed (4/2012 -7/2012)
Wiesner Automotive Dealerships, Conroe, Texas
Fixed and updated as well as installed computers for entire company. Also maintained and updated Reynolds phone systems
and dealership specific software. Installed and updated Reynolds and Reynolds software and vendor servers. Maintained and
backed up main servers. Troubleshoot hardware problems with both computer components and network hardware.
Deputy Specialist I/Tax collector Employed (12/2010 -3/2011)
Montgomery County Tax Assessor Collector Office Conroe, Texas
Took property tax payments and processed vehicle registration. Processed titles for auto sales and transfers in the state of
Texas. Handled customers on the counter as well as online payments and mail. Also handled dealer title bundles and specialty
license plates.
Customer Service Representative Employed (2/2006 -7/2010)
Hewitt Associates LLC., The Woodlands, Texas
Continued same work for Hewitt as a permanent employee. Helped client participants with benefit choices and options for
Health and 401k. As well as handled problems as they arise acting as point of contact for the participants. Also acted as
advocate for patients who's plan provisions were in question. Some of my clients included employees of Verizon, Boeing, and
BAE.
Customer Service Representative Employed (8/2005 -2/2006)
Adecco Employment Services, The Woodlands, Texas
Working on site at Hewitt Associates for annual enrollment, Handling customer incoming calls pertaining to benefits renewal for
their clients. Initiated follow ups for problems and assisted participants with elections for their coming years benefits.
Office Manager Employed (6/2005 -8/2005)
Pride ‘N Texas Land, Ltd, Conroe, Texas
Manage one person office for ‘fast cash/payday loans’ type company. Create and process applications. Take payments and
maintain records. Make deposits, work with financial institutions on NSF’s, as well as scheduling out of town management visits
and all other general office duties.
Office Manager Employed (6/ 2003 - 6/2005)
RodZone Body Shop, Huffman, Texas
Ran entire office, manage work orders, maintain job logs and payment records processed billing and payroll. Also mixed paint
and striped cars for custom works and help mask when needed. Maintained and updated computers as needed as well as
maintaining all office equipment.
EDUCAT IO N
Accounting/Bookkeeping (1997)
Career Point Business School Tulsa, Oklahoma
Attended for Accounting/Bookkeeping. Received honor awards for academics.
SKILLS
•Accounting, Payroll, HR, AP, AR. All general office skills.
•Knowledge of Windows and Microsoft Office products, As well as Lotus, Quicken and Peachtree.
•Speak/Read some German, Japanese and Spanish but none fluently, yet.
•Extensive customer service related background.
•Computer knowledge in both software and hardware tech.
•Extensive knowledge of the internet and social media.
•Extensive knowledge of automotive repair. Family business is in the Auto body Industry.
Contact this candidate