Customer Service Engineering

Joel Tomy Prince

*** ***** ******

Glace Bay, Nova Scotia, Canada, B1A 3E6

Email: ********@*****.***

Mobile: 902-***-****

EDUCATION

Cape Breton University [CBU], Sydney NS. Canada

September 2011 -2013

Diploma in Petroleum Engineering Technology

Graduating in April 2013

Anna University. India,Tamil Nadu

June2007 - July2011

Bachelor of Engineering Technology (BE. Mechanical Engineering)

RELEVANT EXPERIENCE

Technical Skill

. Strong knowledge of drilling operation, reservoir engineering and

production engineering through extensive education

. Ability to handle multiple projects in a fast-paced, dynamic environment

. Successfully completed a research project on Hybrid Engines

. Conducted a research project on Wax Crystallisation during shut down

. Familiar with codes and specifications in the petroleum industry

. Familiar with use of computer software and hardware

Supervisory Skills

. Studied production schedules and estimated man hours for job completion

. Managed and reported problems to management regarding the supply of

parts and materials from the machining department

. Maintained proper cost controls by managing material waste, proper

production flow and unproductive workers

. Production plans were made in order to coordinate the different orders

with each other

. Suggested changes in working conditions and equipment use to increase

efficiency of shop, department or work crew

. Analysed and resolved work problems, or assisted workers in solving work

problems

Interpersonal Skills

. Proven maturity to effectively handle and prioritize competing demands

with short deadline .

. Employed a high level of interpersonal and communication skills to move

beyond customers frustrations and solve their problems .

. High regard for accuracy and attention to detail .

. Participated in National level technical symposiums .

ADDITIONAL EDUCATION/ TRAINING

Assisted in many petroleum projects in our college .

WORK HISTORY

Customer Service Professional Stream Global Services, Canada

Jun 2012-Present

Student tutor Cape Breton

University, Canada Jan 2012-Present

Research assistant Cape Breton University,

Canada Oct 2012-Dec 2012

VOLUNTEER EXPERIENCE

International Students Centre, Cape Breton University

2012-2013

. International student representative in college.

. Tutored students in various university courses

Society Of Petroleum Engineers

2012-2013

. Active member and Coordinator of SPE-CBU Chapter

ID# 4043996

School level activities

. Active member of school sports team .

STRENGTHS, SKILLS AND ABILITIES

. Excellent problem solving, conflict resolution skills and ambition to

take on new challenges

. Recognized leadership skills and ability to work efficiently both

independently and as part of a team

. Familiar with utility Software Tools & development languages - C,HTML,

Mat lab, VHDL & Xilinx

. Strong petroleum engineering background through extensive education

. Solid knowledge and adherence to proper health and safety procedures

. Competent in using Windows 7, Vista and XP, Microsoft Office, the

Internet, AutoCAD

. Evident ability to successfully complete tasks under pressure and in a

fast-paced environment

ACHIEVEMENTS & ACTIVITIES

. Awarded first prize in national level technical symposium on topic

Cylinder Deactivation in I.C engines

. Member of the Society of Petroleum Engineers (SPE)

. Class coordinator of college in various levels

. Project co-ordinator in CBU (present)

REFERENCE

1) Dr . Wei Shang, Instructor, Petroleum Engineering Technology,CBU

Former Lead Research Associate in the TULSA university(TUPDP),Oklahoma,

United States

902-***-****, *********@***.**

2)Mr. Mike Danyluk,Manager Stream Global Services, Glace bay, Nova Scotia

email- ******@*******.***

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