Quality Control Executive Staff

Yolanda G. Spears

**** *********** ***** ? Stone Mountain, Ga. 30083 ? c:404-***-**** ?

**************@*********.***

Summary of Experience

Experienced housing consultant that is proficiently knowledgeable in

managing conventional and subsidized communities. Excellent communication

skills both written and verbally. Facilitates leasing strategies, property

marketing, resident retention, and rent collections. Certified housing

inspector with diverse knowledge of property maintenance.

Professional Certifications

? Certified Capital Improvement Specialist

-Nan McKay & Associates, Inc 12/2003

? Certified Capital Funding Specialist

-Nan McKay & Associates, Inc 11/2004

? Certified HCV and Public Housing Rent Calculation Specialist

-Nan McKay & Associates, Inc 3/2009

? Certified Housing Quality Inspector

-Nan McKay & Associates, Inc 5/2010

Work Experience

HOUSING AUTHORITY OF THE CITY OF GREENVILLE

Leasing Service Coordinator

August 2011- Present

Processed internal and external port requests for Housing Choice

Voucher Participants. Timely processed billing documents to

ensure payments to landlords and tenants. Conducted briefing classes

and issued vouchers to program participants.

HOUSING AUTHORITY OF FULTON COUNTY

Occupancy Specialist

May 2010- April 2011

Completed annual and interim re-certifications for Housing Choice

Voucher Participants. Processed billing documents for landlord rental

payments and programs participants' utility reimbursement checks.

Processed move requests and lease renewals. Facilitated contracts

involving landlords and the housing authority. Analyzed and determined

rent increases. Recruited housing participants for the Social Service

programs. Forwarded participants request to resident liaison.

NAN MCKAY & ASSOCIATES, INC/ CINDI HERRERA & ASSOCIATES

Housing Consultant

July 2008-March 2010

Audited files at request of the Department of Housing Urban and

Development for various Housing Authorities. Ensured and monitored

Housing Authorities compliance under the Choice Voucher program.

Transitioned Disaster Housing Assistance participants to the Choice

Voucher program. Inspected subsidized housing units for quality

control deficiencies. Completed income based rent assessments.

Negotiated rental payments with landlords.

DECATUR/DEKALB HOUSING AUTHORITY January 1998-June

2008

Executive Assistant

Responsible for daily operations of the Executive Office. Maintained

office calendar. Coordinated appointments and travel itineraries for

Executive staff. Resolved client concerns. Prepared correspondence for

monthly board meetings. Supervised staff in the absence of Department

Director.

Property Manager/Leasing Consultant

Managed and maintained occupancy for four apartment communities and

detached homes. Collected rent from occupants, filed dispossessory,

writ of possession for eviction proceedings, and attended court

hearings. Organized social gatherings and solicited funding from

outside business associates.

Housing Inspector

Conducted housing quality inspections to coincide with annual re-

examination effective dates. Conducted emergency and quality control

inspections. Prepared daily and monthly reports.

Procurement Contract Administrator

Advertised bids and requests for proposed services needed for the

Housing Authority. Prepared bid documentation. Received and scheduled

in-coming bids. Organized and conducted pre-construction meetings.

Prepared contracts. Monitored job sites for compliance under the

Davis Bacon Wage Requirements. Prepared contractor's payments.

Education

GEORGIA STATE UNIVERSITY

B.S. Law and Business

Currently Pursuing

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