CAREER SUMMARY
An accomplished administrative director with broad experience in Human
Resources, managerial, technical, and operational matters. Successfully
analyzes and integrates trends and patterns to determine root cause of
problems and identify solutions. Highly successful in recruiting,
training, and coaching high performance work teams. Proven experience in
developing effective strategies to enhance employee morale, change
management, customer satisfaction, and organizational development and
profitability in union and non-union facilities. Achieve Global (Zenger
Miller) certified trainer. PHR Certified. Proficient in Microsoft Office
and various HRIS systems.
BUSINESS EXPERIENCE
Walmart
Director of Health and Wellness 2010- 2013
Cedar Rapids, IA
Responsible for 12 pharmacies and vision centers with a budget of over $80
million
. Successfully implemented Total Quality to all pharmacies and vision
centers
. Exceeded sales and profit goals
. Successfully recruited top talent
Director of Human Resources 2006- 2010
Cedar Rapids, IA
Responsible for all HR functions for 12 Walmart's in Iowa
. Reduced turnover from 89% to 50%
. Increased associate satisfaction by 20 basis points
. Implemented and carried out a successful succession plan for all
management
GSTC
Director of Human Resources & Safety 04/2005 - 08/2006
Walford, IA
Responsible for recruiting, retention, safety, work comp for two sites
and two separate companies.
. Reduced turn over from 119% in April to 53% in June
. Formalized policies and procedures to ensure fair and equitable
treatment of employees
. Implemented a structured orientation program
Victor Plastics, Inc.
Victor, IA Director, Human Resources& Safety, 2003 - 2005
Responsible for all human resource, safety, workers compensation, and
payroll functions for 3 manufacturing facilities. Implemented safety teams
that included hourly employees, which reduced the accident index rating by
25%
. Successfully mediated the backlog of worker's compensation claims
resulting in closing 90% of old claims with a significant reduction in
costs.
. Reduced payroll expenses through negotiations and combining four
payrolls into one, which resulted in a savings of 100K per year.
. Reduced custodial expenses by $70K while increasing overall
satisfaction
Crane Valves
Washington, IA
Manager, Human Resources, 2002 - 2003
Responsible for all human resource and safety functions for facilities in
Iowa, Alabama and Missouri. 70% of time was spent working on closing
existing worker's claims through investigation and mediation.
. Implemented safety teams which resulted in a 30% reduction in work
comp costs.
. Mediated worker's compensation claims within Corporate budgeted
constraints.
. Researched, negotiated, and implemented a total restructuring of the
company's compensation and benefits program that resulted in savings
in excess of $500K.
. Improved employer/employee relations which resulted in a decrease of
union grievances by 50%. All grievances were settled in the first two
steps of the process.
. Through restructuring, reduced the headcount in payroll and human
resources by 50%.
.
Rain and Hail, LLC.
West Des Moines, IA Manager, Human Resources, 2000 - 2001
Responsible for payroll, benefits, compensation, recruitment, training,
management of ESOP plan administration including stock issuance and
investment supervision for 12 worldwide divisions.
. Managed company insurance plans.
Negotiated a three-year rate-guaranteed contract with health insurance
carrier.
Increased staff by 250 in one year following acquisition of a new book of
business
Land O'Lakes, Inc.
Fort Dodge, IA
Manager, Human Resources - Ag Division of Feed, Swine, and Seed, 1999 -
2000
Responsible for human resource management for 3000+ employees at over 100
locations.
. Implemented comprehensive Performance Management Process for all
levels of employees.
Restructured and implemented compensation system which included job
description development and re-evaluation to assure fairness and market
equality.
Member of Succession Planning Team.
Fort Dodge Animal Health Division
Fort Dodge, IA
American Home Products
Manager, Human Resources, 1997 - 1999
Responsible for human resource management, including benefit
administration, safety, workers' compensation, hiring, terminations,
contract interpretations, settlement of grievances, and all communications
with the United Food and Commercial Workers Local 129P.
Lead management team to successfully address two union organizing attempts
at subsidiary plants.
Implemented a Supervisor/Management training program that lead to a 20%
reduction in grievances per year.
Reduced worker's compensation claims by 15%.
AAI American Athletic, Inc. (formerly AMF)
Jefferson, IA
Vice President, Human Resources and Customer Service, 1986 - 1997
Served as Vice President of the Board from 1986 to 1993 with corporate
responsibilities as a member of the five member investment group.
8. Researched, negotiated, and implemented a total restructuring of
the company's compensation and benefits program that resulted in
savings in excess of $1 million.
9. Assisted in the creation and implementation of a new construction
subsidiary. This entity represented a new, integrated concept in
sports arena construction.
10. Assisted in the design, and was responsible for the implementation
of an incentive compensation program based upon cost savings and
company profitability which increased profits by $500K annually.
11. Created and implemented a quality assurance and warranty tracking
program which resulted in more than $200K of savings annually and
significantly increased customer satisfaction.
12. Successfully negotiated four three-year contracts with the UAW,
which resulted in a $500K reduction in wages, elimination of COLA,
and a 25% lower wage for new hires.
13. Created and managed the integration of Deming manufacturing
methodology to increase product quality, decrease manufacturing
costs and enhance employee morale.
PREVIOUS PROFESSIONAL EXPERIENCE
Worked as a Nurse for Greene County Medical Center, Jefferson, IA (1973 -
1974), and for the University of Iowa Hospitals, Iowa City, IA (1971 -
1973).
COMMUNITY INVOLVEMENT
Four Oakes Board Member
President, Jefferson Rotary Club
Member of Rotary International
Elected to City Council in 1989, served 1989 - 1998
Mayor Pro Temp. 6 years
Member of the Board of Directors of Jefferson Chamber of Commerce
President of Greene County Country Club