Customer Service Manager

Jeffrey D. Petitt

**** **** ****** *** # **** Tel.: 727-***-****

Pinellas Park, Florida 33781 Email: **********@*****.***

I. Objective

To obtain a position with your company that will effectively utilize my excellent business, leadership, and communication skills to contribute to the overall growth and continued success of the organization.

II. Employment History

Whetstone Apartments Pinellas Park, FL

Sr. Office Manager July 2003 - February 2013

Dealt with all aspects of Residential Property Management including (but not limited to) resident services, resident retention, account management, contract development and enforcement, office management, personnel management, budgeting, marketing, advertising, property inspection, employee training, and general employee supervision.

Payless ShoeSource Saint Petersburg, FL

Store Manager February 2001 - July 2003

Dealt with all aspects of retail management including (but not limited to) customer service, office management, scheduling, budgeting, marketing, advertising, sales, applicant assessment, store inspection, employee training, asset protection, payroll, and general personnel management.

Footstar Corporation Saint Petersburg, FL

Store Manager July 1997 - February 2001

Dealt with all aspects of retail management including (but not limited to) customer service, office management, scheduling, budgeting, marketing, advertising, sales, applicant assessment, store inspection, employee training, asset protection, payroll, and general personnel management.

III. Education

Everest University Largo, FL

Associate of Science, Legal Sciences Graduated April 2009

IV. Special Skills

Bilingual (Spanish)

Excellent written and verbal communication skills, including public speaking and training/teaching.

Fluent with all applications of Microsoft Office, Yardi, and advanced document design.

V. Special Recognition

Honors (4.0 GPA) - Everest University April 2009

Top Leasing Specialist - Whetstone Apartments December 2004

Private Instructor of the Year - Galaxy Center for the Arts September 2001

VI. References

Available upon request.

Contact this candidate