Manager Sales

Myrna Ortega

***** ****** **. ** **** Tx. *****

Phone #575-***-****

**********@*****.***

Summary of Qualification.

Over 10 years of supervisor for experience in hotel Executive Housekeeping

PROFESSIONAL EXPERENCE

April 2011- October 2012 Paradise Inn. (Mt. Rainier.)

Housekeeping Manager 121 rooms

• Inventory of linen and amenities

• Trained new employees

• Made and maintained weekly schedule

• Preparation of entire hotel for inspection

• Instruct new employees on the expectations and responsible

• Prepared the hotel for a new season

• Maintain the integrity of guest rooms

• Participate in the property’s sustainability through conservation

And the use recycling programs and materials

• Resolve issues immediately and follow up to ensure the guest satisfaction

November 2008 - February 2010 Quality Inn. (Tyler, TX.)

Executive Housekeeper Manager 140 rooms

• Organized employees schedules

• Hires, coaches, and develops the housekeeping staff

• Inventory of linen and amenities

• Supervise performance of laundry

• Performance reviews of employees

• Maintain the integrity of guest rooms inspections

• Manage the department functions on a shift basis

• Deal with sales reps for purchases of chemicals, and amenities

• Preparation for inspection

• Responsible for lost and found

March 2003 - June 2007 Vermejo Park Ranch. (Raton, NM.)

Executive Housekeeper Manager 166 rooms

• Personally maintained Ted Turner’s private Casa Grande

Residence on the property

• Maintained superior standards for visits

• Interviewed, hire and trained new employees

• I have Knowledge of maintaining wood floors

• Involved in remodeling of guest rooms

• Made and maintained weekly schedules

• Supervise performance of laundry

• Responsible for lost and found

• Inventory of linen and amenities

• Prepared the lodge and suites for a new season

• Deal with sales reps for purchases of chemicals, linens and amenities

• Participate in the property’s sustainability through conservation and the use of recycling programs and materials

September 2000 – March 2002 Hampton Inn &Suites. ( Grapevine, TX.)

Executive Housekeeper Manager 94 rooms

• Instruct new hires employees on the expectations and responsible

• Responsible for lost and found

• Prepared Hotel for the grand opening

• Made and maintained weekly schedules

• Inventory of linens and amenities

• Preparation and implementation of laundry and production

• Preparation of entire hotel for inspection and special events

• Deal with sales reps for purchases of chemicals, linens and amenities

• Maintained wood floors

• Resolve issues immediately and follow up to ensure the guest satisfaction

April 1999 – September 2000 La Quinta. Conference. (Arlington, TX.)

Executive Housekeeper Manager 340 rooms

• Made and maintained weekly schedules

• Completes inspections

• Interviewed, hire and trained new employees

• Inventory of linen and amenities

• Preparation of entire hotel for inspection

• Deal with sales reps for purchases of chemicals, linens and amenities

• Responsible for daily inspections

• Organizes employees schedules

• Performance reviews of employees

September 1997 –September 1998 Fitzgerald’s Casino Hotel. (Tunica, Ms.)

Housekeeping Manager 507 room

September 1996–September 1997 Comfort Inn.( Memphis, TN.)

Executive Housekeeper Manager 96 rooms

August 1995- September 1996 Homewood Suites. (Memphis, Tn.

Executive Housekeeper 140 Suites

August 1994 – August 1995-Ritz Carlton Hotel. ( Chicago, IL.)

Housekeeping Floor Supervisor 350 rooms

January 1990 –August 1994 Swiss Hotel. (Chicago, IL.)

Housekeeping Floor Supervisor 636 rooms

LANGUAGES:

Fluent in English and Spanish

Reference upon request

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