Medical Manager
Resume:
FATEEM HENDERSON
BENTON HARBOR, MI, 49022, UNITED STATES
*********@*****.***
PROFESSIONAL EXPER I E NCE
GREAT LAKES MEDICAL CLINIC, BENTON HARBOR, MI UNITED
STATES
Medical Clerk, January 2011 - October 2012
• Operate office machines, such as photocopiers and scanners,
facsimile machines, voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Maintain and update filing, inventory, mailing, and database
systems, either manually or using a computer.
• Communicate with customers, employees, and other
individuals to answer questions, disseminate or explain
information, take orders, and address complaints.
• Open, sort, and route incoming mail, answer correspondence,
and prepare outgoing mail.
• Compute, record, and proofread data and other information,
such as records or reports.
EUREST SERVICES, SOUTHFIELD MI UNITED STATES
Housekeeping, June 2010 - January 2011
• Monitor building security and safety by performing such tasks as
locking doors after operating hours and checking electrical appliance use
to ensure that hazards are not created.
• Gather and empty trash.
• Clean building floors by sweeping, mopping, scrubbing, or
vacuuming.
• Follow procedures for the use of chemical cleaners and power
equipment to prevent damage to floors and fixtures.
• Mix water and detergents or acids in containers to prepare cleaning
solutions, according to specifications.
• Notify managers concerning the need for major repairs or additions
to building operating systems.
• Requisition supplies or equipment needed for cleaning and
maintenance duties.
PILKINGTON NORTH AMERICA, MI UNITED STATES
Production Associate, August 2004 - May 2010
• Perform quality checks on products and parts.
• Package finished products and prepare them for shipment.
• Rotate through all the tasks required in a particular production
process.
• Supervise assemblers and train employees on job procedures.
PEOPLELINK ST. JOSEPH MI, UNITED STATES
Temporary Production Associate, March 2002 - August 2004
• Worked for different manufacturing facilities doing assembly,
operating machines, electrical assembling, and finishing.
ALLIANCE HOME HEALTH SERVICESHOLLAND, M IUNITED STATES
Home Health Aide, January 2001 - April 2001
• Maintain records of patient care, condition, progress, or problems to
report and discuss observations with supervisor or case manager.
• Check patients' pulse, temperature, and respiration.
• Provide patients with help moving in and out of beds, baths,
wheelchairs, or automobiles and with dressing and grooming.
• Care for patients by changing bed linens, washing and ironing
laundry, cleaning, or assisting with their personal care.
• Entertain, converse with, or read aloud to patients to keep them
mentally healthy and alert.
• Administer prescribed oral medications, under the written direction
of physician or as directed by home care nurse or aide, and ensure
patients take their medicine.
OLYMPIA HOME CARE NILES, MI UNITED STATES
Home health Aide, October 2000 - January 2001
• Maintain records of patient care, condition, progress, or problems to
report and discuss observations with supervisor or case manager.
• Check patients' pulse, temperature, and respiration.
• Provide patients with help moving in and out of beds, baths,
wheelchairs, or automobiles and with dressing and grooming.
• Care for patients by changing bed linens, washing and ironing
laundry, cleaning, or assisting with their personal care.
• Entertain, converse with, or read aloud to patients to keep them
mentally healthy and alert.
• Administer prescribed oral medications, under the written direction
of physician or as directed by home care nurse or aide, and ensure
patients take their medicine.
ED UCAT ION
COLORADO TECHNICAL UNIVERSITY COLORADO SPRINGS, CO UNITED STATES
Associate of Science Medical Billing & Coding, Dec 2009
• Strong knowledge of HIPAA regulations, Medicare and Medicaid
compliances, and medical terminology. Received strong knowledge of
medical coding guidelines and coding techniques ICD-9, CP, and
HCPCS, proficient in physician, inpatient hospital, outpatient, and
facility coding, I also gained strong knowledge of Anatomy &
Physiology. One year Certificate in Health Information Technology.
DAWN CAREER INSTITUTE WILMINGTON, DE UNITED STATES
Medical Administrative Assistant, Oct 2011
• Nationally accredited 720-hour training program including
instruction in medical terminology, basic Human Anatomy and
Physiology, common diseases, and surgical/clinical procedures. Classes
consist of electronic scheduling, electronic health records, medical legal
issues, pharmacology, and medical transcription. Education included
OSHA and HIPAA compliance training.
COLORADO TECHNICAL UNIVERSITY COLORADO SPRINGS, CO UNITED STATES
Bachelor of Science Health Service Administration Candidate, Aug 2013
• obtain strong knowledge and skills in project management, current
legal, ethical and regulatory issue in healthcare, project management,
project risk management, management principles in healthcare,
fundamentals of market, legal issues human resource management, fiscal
management in health services, labor relations, healthcare
administration/management capstone.
Additional Skills
• Interpersonal Skills Problem-Solving Advance Computer Skills Advance Knowledge Microsoft Office
Software Team Support Word processing Regulation & Compliance of HIPAA & OSHA and Medicare &
Medicaid
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