Quality Assurance Project
Resume:
DEBBIE REYNOLDS
QA Skills Applications / Tools Environments/Platforms
• Agile Methodology • Rational Clear Quest Defect • Web/Internet
• UAT • McCamish Systems • Windows NT, XP, 98,2003,7
• Blackbox/Negative/Boundary • Avaya-One Agent, IVR • Citrix
• GUI • Business Objects • AS-400, IBM(CICS) Biztalk
• System, Regression • MS Visio, Team Foundation Studio • Visual Basic, dotNet
• Integration, Unit • PVCS Defect Tracker. JIRA • Unix
• Quality Assurance • MS Office Suite products • Client/Server
• HTML/XML editing • SQL, XML Notepad • ASP.Net
• Requirement Analysis • OnTime Defect Tracking • Citrix
• Defect Analysis & Reporting • Mercury Test Director • Silverlight
• Test case/script creation • Bugzilla Defect Tracking • MS Office
• Test data creation • Device Anywhere (mobile) • All internet browsers
Work Experience
AustinCSI Consulting, Orlando, FL September, 2012 - Present
AT&T - Orlando, FL
Contract User Acceptance Tester
o Responsible for performing adhoc, regression,UAT, and quality assurance activities associated with AT&T websites and applications
o Work with stakeholders and off site developers to resolve defects prior to deployment.
o Review business requirements for testability and usability, discuss with with development staff with regards to system functionality.
o Interact effectively with all level of development, management and stakeholders.
Signature Consultants Inc., Maitland, FL January, 2011 – September, 2012
AAA National- Heathrow, FL
Contract Quality Analyst
Project: AAA.Com, Connect Suite 10.1
o Responsible for systematically testing ecommerce website functionality ie. Shopping cart, couponing, product, catalog, shipping tests.
o Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing for web-based e-commerce application and for Site content management system.
o Developed test cases and scripts and execute to ensure that the software behavior complies with requirements and data validation.
o Ensuring the quality for AAA mobile applications i.e. Travelocity, using Device Anywhere software tool.
FIS Global, Maitland, FL – 6 months
Contract Quality Analyst
Project: Strategic Billing- BITSY, BIS, KEY MAPPING
Supported Department’s effort to create an in-house ASP.net software product that managed and tracked the processing and billing for all FIS’ products.
o Reviewed and deciphered business requirement to create GUI, functional and regression test cases, test data and scripts; defect creation and analysis.
o Participated in daily project status and defect meetings related to testing.
o Maintained Test requirement Matrix for the latest test results information.
Florida Virtual School, Orlando, FL – 4 months
Contract Quality Analyst Tester
Project: BLACKBOARD Software
Supported QA and Development group with Blackboard implementation, a customized web-enabled K-12 enrollment and teaching software.
o Developed and executed table-driven test cases and scripts using MS-Excel to ensure that the software behavior complies with product requirements and data validation.
o Interacted with BA’s to develop UAT test scenarios and to ensure application complies meets the business needs.
Siemens Shared Services, Orlando, FL August, 2010 - November, 2010
Contract Quality Assurance Tester
Supported project and QA team members with the implementation of automated AP workflow process i.e from invoice receipt through payment.
o Executed integration, system and regression test cases.
Walgreens Customer Care Center, Orlando, FL October 2009 - January, 2010
Contract Quality Assurance Tester
Project: AVAYA Desktop upgrade
Supported project team and QA team with the creation and modification of existing test documentation to include enhancements to Avaya-One Agency software.
o Performed various test to validate speech recognition and keypad input with focus on Agent’s call management, flow and replication and other integrated features.
o Executed smoke, system and regression test cases.
Attorney’s Title Insurance Fund, Orlando, FL November, 2006 - March, 2009
Contract Quality Assurance
Project: ATIDS XE & ADE
Provided quality assurance for ATIDS XE & ADE projects in conjunction with other QA team members to analyze and decipher business requirements against existing mainframe and dot.net changes and enhancements. The applications maintained County recorded documents that interfaced with several data sources that were transitioning from their legacy system to a new VB.net architecture.
o Worked closely with Business Analyst to create detailed test cases/scripts for IBM Mainframe, client/server and Web Applications, which were traced back to Requirements Traceability Matrix (RTM).
o Involved in walkthrough meetings with QA tester, developers, BA’s and business team members.
o Involved in Mainframe backend, GUI front end, System, UAT and Regression testing.
o Used Visual Studio Team Foundation for creating/tracking defects and generating queries.
Newport Group, Lake Mary, FL September 2007- March 2008
Contract Quality Assurance Tester
Project: McCamish Systems & MRS Administration Systems
Provided QA and testing support for Newport’s Retirement Plan Administration software products. The software permitted the administration of qualified non-qualified plans.
o Served as Business System Engineer and worked, in concert, with Business Analyst with configuration and assessment of new and established sponsor websites.
o Coordinated testing and workflow with BA to validate plan parameters, employee’s personal data, Fund allocations, financial data, reports, pricing and website logos.
o Wrote requirements document for new Pricing update project.
Insurance Data Processing, Wyncote, PA August, 2002 – September, 2006
QA Specialist/UAT Tester
Project: ACIES/ONE
Provided QA testing for the Client and QA team with the implementation of Acies /One, an integrated Property & Casualty Insurance application, which supports Policy Administration lifecycle. Worked with business users, developers and BA’s to identify and clearly document all appropriate test cases, test execution requirements, and test results.
o Developed, maintained and validated manual rating test scripts and cases for P & C software (ACIES/One) and its integrated modules such as Billing, Claims and underwriting designed for multiple lines of business.
o Test complex Bureau/client specific changes including manual rating and system functionality that are likely to incorporate changes to development code and involve design of new solutions such as bureau revisions and client coverage’s.
o Carried out IDP’s standardized processes and procedures by reviewing and analyzing technical and business requirements.
o Created test plan
o Tracked and maintained testing status using RTM
o End to end testing included new business, renewals, amendments, cancellations and endorsements.
Defense Supply Service Center Philadelphia, PA September, 2001 - August, 2002
Contract Quality Assurance Analyst- NCI Consultants
Project: STORES NT
Provided QA support for DOD and STORES Development team and reviewed and analyzed business requirements to develop test scenarios.
Additional Coursework/Education
Seminole State University, Oviedo, FL
Course- Social Work, August 2010- Present
Comet Technologies- New York, NY – Win-runner 6.0, Test Director 7.0 Certificate
Neumann Institute of Philadelphia, Philadelphia, PA
Oracle 8i Database Development Certificate, SQL, 1991
Computer Learning Center, Philadelphia, PA
COBOL Programming - Diploma, 1989
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