Customer Service Sales

John B Burns Jr.

**** ********* ** *** **

Albany, GA 31705

Home: 229-***-****

Cell: 229-***-****

************@*****.***

Profile:

I am a highly skilled customer service/sales person with three years of experience in a

professional tax preparer setting. I have a broad knowledge in administrating customer

service. I am also experienced in working with and selling vendor products, in addition

to familiarity in computer networking.

Areas of Interest:

● Marketing

● Customer relations

● Computing

● Leadership

Professional Experience:

Goodlife Tax Service 2009-2012

Tax Preparer

● Check data input or verify totals on forms prepared by others to detect errors in

arithmetic, data entry, or procedures.

● Interview clients to to obtain additional information on taxable income and

deductible expenses and allowances.

● Prepare or assist in preparing simple to complex tax returns for individuals or

small businesses.

● Review financial records such as income statements and documentation of

expenditures in order to determine forms needed to prepare tax returns.

DWM Contractors Inc, General Contractor 2002-Present

● Marketing company by biding on jobs

● Managed groups of up to 15

● Painting (interior/exterior)

● All other general contractor duties

Technical Skills:

● Computer knowledge (Microsoft Word, PowerPoint, Outlook,

software/hardware, and networking).

● Excellent customer service

● Marketing experience

● Sales experience

Education:

● Diploma in business, Darsey High School, 2005

● Associates of computer networking, Albany Technical College, Transferred

● Associates in Marketing in fashion merchandising, Art Institute Online,

Present

References

Available upon request.

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