Manager Medical

Ama a. Armah

Willow Lane, Roselle, nj *****

862-***-**** **********@*****.*** aarmah34.wix.com/aarmah

Summary of

Qualifications

Instructional

Designer with expertise in curriculum analysis, design, development,

implementation, evaluation and facilitation of active learning programs for

instructor led and web-based platforms using ADDIE.

Experienced Business

Professional for over fifteen years. Work history includes project management, managing interns, staff,

medical offices, group practices, business consultant, program director,

training manager and board member.

Skills

§ MS Office (WORD, Excel, PowerPoint, Project)

§ Adobe CS4, Prezi, Blackboard, WebEx,

presentation building, training and delivery platforms

§ Compliance monitoring and oversight

Professional

Experience

Volunteer Training

Manager (Remote) 2013- Present

Action Advocates Los

Angeles, CA

Design and develop all training

materials for all new hires. Deliver

orientation, training and presentations to all managers. Evaluate, record and report programs

effectiveness. Provide continuous

support and make changes in method, mode and delivery when necessary.

Program Director 2011 - 2012

Education Affiliates (Fortis

Institute) 2572 Brunswick Pike, Lawrenceville, NJ 08648

Director and subject

matter expert providing informational training to non -academic departments

throughout the campus. Teachingclasses

in both programs with group sizes ranging 5-45 students. Advanced to AEC & FOA role providing

leadership for institutions software and staff training throughout the

campus. Manage midsize enterprise

migration projects, systems conversions and training to staff and

students, along with, performance tuning and monitoring of

applications/systems. Help set

long-range technical direction and capacity plans toward the use of Web 2.0

tools for hybrid distance education (e.g. SKYPE for student portal training)

and more.

Lead Instructor & Online Student Advocate 2002

– 2012

Career Education Corporation

(Sanford-Brown Institute) 675 US HYWY Route1 South, Iselin, NJ 08830

Teach allied health courses with 10-42 students in

medical billing and medical assisting programs.

Provided feedback, testing and review of company’s

proprietary healthcare administration and billing management software

applications (e.g. MediSoft, Medical Manager the later has since been phased

out).

Defined and managed requirements for a major section of

the groundbreaking application ofdistance learning which led to the

expansion of the institute’s current population served.

Medical Office Manager 1999-2003

Akingboju Gbayisomore, M.D. 85 South Harrison Street, Suite 102, East

Orange, NJ 07017

Manage daily operations and staff

at multiple locations

Develop and maintain a system of

compliance and reimbursement

Negotiated commercial insurance

contracts

Maintained open lines of

communication with Physicians and medical support staff

Developed contingency plans for Y2K

and HIPAA, staff training and development

Medical Assistant

1997-1999

Florence B. Eatmen, M.D. South

Orange Avenue, South Orange, NJ 07079

Captured and recorded patients’

vital signs in the medical record

Operated busy switchboard

Routinely performed a broad scope

of clinical procedures including but not limited to EKG, hemocult, glucose, U/A

testing and centerfuge usage

Ordered supplies

Processed secondary and tertiary

claims

Collections

Education

Walden University

2012 Master

of Science

§ Instructional Design & Online Technology

American InterContinental

University

2005 Bachelor

of Arts

§ Business Management & Health Care Administration

Dover Business College

1998 Medical

Billing Specialist Diploma

References

Will be furnished upon request

Contact this candidate