Manager Customer Service
Resume:
Wheeling, WV *****
304-***-**** (cell)
************@*****.***
v Tina Berisford
OBJECTIVE
Reliable, honest, hard working, quick-learner seeking an entry-level position
EMPLOYMENT EXPERIENCE
West Point Products Valley Grove, WV
Line Leader
v Rebuild ink cartridges for printers and fax mechines
WalMart St.Clairsville, OH
v Caisher
Wheeling Housing Authority Wheeling, WV
Housing Manager
v Processing applications and verifying qualifications for housing
v Recording logs in computer and book
v Operating postage and fax machines and copier
v Answering multi-line telephone, transferring calls and taking messages
v Collecting payments and issuing receipts
v Performing various background checks
v Maintaining and recording accounts receivable and payable
v Performing housing inspections, move in's / move out's, lease preparations and re-exams
Days Inn Fort Myers, FL
Housekeeping
v Polished furniture and vacuumed floors
v Cleaned and sanitized bedrooms and bathrooms
v Stocked amenities
Dial Direct Wheeling, WV
Telemarketer
v Developed and utilized sales and marketing skills
v Maintained quality customer service
v Operated a computer and tape recorder
VOLUNTEER EXPERIENCE
YWCA Women’s Boutique Wheeling, WV
v Assisted women in making clothing selections
Triadelphia Head Start / Hil-Dar Resident Council Wheeling, WV
v Planned and implemented educational and recreational activities
v Served as treasurer
CERTIFICATES
NAHRO
v Public Housing Manager
Nan McKay
v Uniform Physical Condition Standards Inspector for HUD Programs
State of West Virginia
v Notary Public
Wheeling Jesuit University Wheeling, WV
v Certificates in Beginning Word and Intermediate Word 2000
Skill Path Seminar Pittsburgh, PA
v Administrative Assistant’s Certificate
EDUCATION
General Equivalency Diploma Wheeling, WV
v Familiar with Word Perfect, Microsoft Word, Tenmast, Unix, CBC and Winten
REFERENCES
Brenda Keller - Supervisor Assistant
West Piont Products
School House Lane
Valley Grove, WV 26060
Carol Barnett - Housing Manager
Wheeling Housing Authority
11 Community Street
Wheeling, WV 26003
Shannon Noble - Co Worker
West Point Products
School House Lane
Valley Grove, WV 26003
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