Medical Assistant Registered Nurse

LAURA DOLAN **** Bridle Road. Philadelphia, PA 191**-***-*** 8023 *********@***.*** CERTIFIED MEDICAL ASSISTANT CMA with experience in a multiphysician family medical practice and additional healthcare experience as an RPT. Known for dedication to providing premium patient care. Skills include: - Medical Office Management - Medical Billing & Coding - Medical Records Management Education Certified Medical Assistant (CMA), 1998-Present Registered Phlebotomy Tech (RPT), 1998-Present Certified in First Aid & CPR, 1998-Present Certified IV Technician, 2005-Present High School Diploma, Northeast High School - Philadelphia, PA. 19111 Professional Experience Zweiback Medical Associates -Jenkintown, PA Certified Medical Assistant, 2009-2011 Serve as a key member of interdisciplinary healthcare team for a busy family medical practice. Assist two MDs as well as Neurologist and front office team in ensuring optimal patient care and smooth daily functioning of office. Key Results: Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and office staff to focus on the health concerns of our patients. Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies). Ultrasound of the abdominal aorta and bladder for physicians review. Experience with Quest Diagnostic computer data entry for patients labs and prescription entry. Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment. Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction. Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease. Pennsylvania Heart and Vascular Group- Philadelphia, PA Certified Medical Assistant and Nuclear Stress Lab Technician 1999-2007 Duties include but were not limited to direct patient care. Demonstrated proficiency in taking patients medical history, vital signs as well as medication lists for assisting a Nuclear Medical Technician and a Registered Nurse for Nuclear Stress testing. Beginning an IV line to start the study, preparation of all medical equipment needed for our studies.