Customer Service Quality Assurance

C urriculum Vitae

SIVASANKAR MUTYALAPATI

Career Objective:

To explore, apply and evolve my knowledge, abilities and skills in the best way possible, to ensure the

success of both, the company I am part of and myself, and to learn more from everything new and

useful that comes by me, in order to enable me to be a better, more efficient and successful individual

in my professional life.

Consistently achieve performance goals through enthusiasm, tenacity and initiative, which complement

knowledge / expertise in

• Team Building / Staff Training • Customer Service / Guest Relation

• Inventory Management • Policies and Procedures

• Quality Assurance / Control • Facility and Safety Management

Address : D.NO:4-64, RAVIPADU (POST), CUMBUM (MD), PRAKASAM (DIST),

ANDHRAPRADESH-523370

Mobile No. : +91-970*******

******************@*****.***

Email :

15th Aug 1987

Age : 25 Date of Birth :

Nationality : Indian Gender : Male

Marital Status : Unmarried Height : 5.6 Inch

Religion : Hindu

:

Permanent Address D.No. 4-64, Ravipadu (Post), Nadigadda Street, Cumbum (Md), Prakasam

dist-523370, Andhra Pradesh.

Highest Education ;

Level : Graduation

Field Of Study : Bachelor of Science (BSC)

Course Work Included

•Mathematics •Physics

•Chemistry

Institution / University : CMJ University

Pre-University

Level : INTER MEDIATE (10+2)

Field of Study : M.P.C

Institution / University : Vignana Bharathi Junior college

Board of Intermediate Education, A.P, India

High School

10th Standard

Level :

Field of Study : Z.P.H School (Science, Mathematics)

Institution / University : Board of Secondary Education, A.P

Additional Qualification

Level : Professional Diploma in Airport Management & Customer care

•Load & Trim •Cargo

Field of Study :

•Fares & Ticketing •Dangerous Goods Regulation

•Security Legislation & Ancillary Services •Airport Operations

•Travel & Tourism •Hospitality Management

Institution / University : Aptech Aviation Academy

LIFESTAR PHARMA PVT LTD (4th Jun 2009 –10th Mar 2011)

Company Name :

Address : H.Q : ONGOLE, A.P

Manager, Ph :094********

Position Title : senior sales officer

Specialization : Overall Responsibility, maintaining and relationship as per the Doctors and

chemist.

Work Description

• .Daily I met the Doctors and Chemists, Explain our company Products and take the orders.

• Daily I met the Distributors and maintain the Rack stock

• Improved our Area Sales

• Product Establishment Improved in Market

• Competitors Analysis in Market

• Improved Product demand in market

• Target reached Every month

• Followed our company rules and regulations

Languages known:

1) English

2) TELUGU

Additional Information:

For those looking to get a brief insight into my personality, I would like to describe myself as an energetic,

adaptable, intelligent and friendly person with excellent communicative skills who can blend with people

and into any atmosphere without difficulty. I am a very quick learner and like to pay attention to details. I

am a confident person who is always motivated as I believe it is best to ‘Always look at the good things in

life’, rather than ponder over and be brought down by the negativities that are an integral part of all our

lives.

Willing to Travel : Yes

Willing to Relocate : Yes

Possess Own Transport : Yes

Expected Monthly Salary : (Negotiable)

Availability : (Negotiable)

Declaration:

I hereby certify that the above-mentioned information’s are true and correct to the best of my knowledge and belief.

Siva sankar Mutyalapati

Applicant

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