Administrative Assistant Manager

Crystal D. Thompson

*** ***** ****

Mount Holly, NC 28120

Cell Phone 704-***-****

OBJECTIVE

To secure a position in Office Administration with a positive, proactive, well-

established enthusiastic aggressive Company where I can best utilize my skills to help

the team fulfill all of its goals.

SUMMARY

Accomplished Secretary/Administrative Assistant/Receptionist who had a solid rapport

with customers as a “front desk ambassador” and with incoming client calls on the

phone. Strong in an office environment and in organizing, communication, team

building and goal oriented. Good with people, greet everyone with a smile and

genuinely interested in helping my coworkers. Not only have I been at the front desk,

but have also been administrative assistant to some of my other jobs.

EDUCATION/TRAINING

Southern Choctaw High School

University of West Alabama

Queens University

Strong in Microsoft Office, Word, Excel, Power Point and wonderful connection with

the clients

PROFESSIONAL EXPERIENCE

S&ME, Inc. Front Office/Administrative Assistant 12/2009 to 3/2013

Charlotte, North Carolina

Responsible for running the front desk, which included answering the telephone,

handling and sorting mail, take care of UPS/FedEx packages in and out going. Hands

on employee who also handled excel spread sheets, monthly safety forms, completed

and verified all bills and handled payables of these bills, purchaser for anything that

was needed in any department, and helped out in any other area I might be needed in.

Accomplishments

• Successful for handling a twelve (12) line telephone system while multi-tasking

with other office duties.

• Successful at setting up meetings with clients through WebEx multi-person

meetings.

• Successful at keeping track of all safety code cards, entering into system and

having it finished and on Manager’s desk by the end of every month.

• Purchase supplies for 140+ employee office.

Reason for leaving: Lay off due to company downsizing.

Lebo’s of Gastonia Sales Person/Cashier 4/2010 to 12/2010

Gastonia, North Carolina

Responsible for the sale of merchandise at a western wear store. Greeted customers

with a smile, helped with sizing of shoes and clothes. Proficient with the cash register

and the use of the credit card machine. Reason for leaving: Worked through the busy

season.

Woolpert, Inc. Front Office/Administration 4/2004 to 8/2008

Charlotte, North Carolina

Responsible for all front desk duties which included answering a 10 line telephone

system. One on one communication with the customers via walk in and/or telephone.

Responsible for all mail going in and out, processing all incoming and outgoing

FedEx/UPS.

Accomplishments

• Designed and entered all paper files dating from the 1970’s on to Iron

Mountain. This served the purpose of having to go to go through the

archives. Responsible for entering, box file and in alphabetical order all

work done from this company from 20+ years past.

Reason for leaving: Downsizing of company during hard fiscal year

Albany Civic Center Front Office/Administration 3/2000 to 3/2004

Albany, Georgia

• Responsible for handling a 10 line telephone system. Typed contracts for

events to be held in the venue, dealt with an immense amount of people

coming through a 10,000 seat arena.

• Worked with the City of Albany during all hurricanes that came through.

Along with several other employees, all hand-picked by the City Manager,

we manned the telephones to help calm people down, help them get out

their homes and kept a sharp view of the weather images, handled any

emergencies that happened during that time frame.

Reason for leaving: Relocated to the Charlotte, NC area

CERTIFICATE OF ACHIEVEMENTS AND AWARDS RECEIVED

• Health and Safety Regulations Award

• Certified in CPR

• Safety Award

References furnished upon request.

Contact this candidate