Information Technology Management

Linda Fisher

**** ******* **.

Mobile 816-***-****

Bentonville, AR. 72712

************@*****.***

Executive Summary

Mid-sized companies of 5-50K employees benefit from me the most when

they are actively looking to grow and improve for the future. I am an

executive with global technology management experience, and am an

influential and motivational technology leader with a special talent

to inspire and build cooperative and productive work environments, a

track record for reducing costs and streamlining operations, and for

fostering continuous team improvement. I see to it that corporate

goals are reached inside of their target timeframes.

Professional Experience

Wal-Mart, Corporate office Bentonville, AR

7/19/2010 - 5/24/2012

The world's largest retailer with over 2 million employees and annual

sales over 422 billion.

Sr. Manager ISD Infrastructure Engineering UNIX Stores Open Systems

Leadership position accountable for global stores infrastructure.

Reaching globally across 15 countries and under 55 different names in

8600 stores and supporting over 38000 servers. Responsible for

technology roadmaps, upgrades, implementation coordination of new

stores, relocations, new technology conversions and integrations from

acquisitions. Managing a budget of over 16 million and a Staff of 16.

Heavy utilization of VMware, Citrix, SAN storage, Cisco Networks

Sr. Manager ISD QA Certification

Development of Infrastructure QA and Integration processes. HP

Performance and Quality Center, managing a Staff of 24.

Sr. Manager ISD Infrastructure Engineering Build

Leadership position accountable for technology implementations based

on business enterprise architecture direction. Server based capacity

provisioning, Life Cycle management, hardware certifications and

reclamation efforts. Driving teams to quality processes to reduce

efforts toward speed to market. Managing a budget of over 38 million

and a Staff of 13.

HALDEX, Kansas City, MO 8/1/1997

- 8/28/2009

Global manufacturer and supplier of products for trucks, cars and

industrial vehicles, with Annual Sales over one billion.

Global IT Infrastructure Manager

Executive position directing the infrastructure of a global company

with 63 locations. Providing strategic direction, quality assurance,

process design and customer relations, infrastructure design, project

and resource management, procurement specialist, vendor relationships,

contracts, license management and working with a 7M annual budget.

Managed up to 22 staff members across the globe and reported directly

to the CIO.

. Designed Active Directory architecture and managed project for

global implementation.

. Lean Manufacturing utilizing 5S, TPS, Value Stream Mapping and

Kaizen principles.

. Server consolidation using VMware, reduced physical hosts and

hardware maintenance contracts, realized a cost avoidance of 200K

per year

. Infrastructure design to support new Microsoft Dynamics AX ERP

. Centralized Infrastructure and Services IT Organization, reducing

annual IT budget 1.2M

. Office Communications Server implementation, resulted in a 10%

reduction of travel and an annual cost avoidance of over 1M across

each continent

. Designed Enterprise SharePoint solution to improve access to shared

corporate data globally

. Architected Network monitoring processes for high availability of

global network management, which included HP Openview, Big Brother

and Observer.

. Implemented Citrix XenApp and Citrix Application Performance

Manager for business application presentation and management across

global Citrix farms

LINDA FISHER

. Designed and negotiated solution to move North American Regional

Data Center to collocation, an estimated 1.7 million project,

negotiated down to 498K and was successfully implemented with zero

downtime.

. Global server consolidation efforts utilizing VMware

. Designed and negotiated a single carrier global and redundant MPLS

network resulting in cost savings of 1.8M

. Designed and managed implementation of Exchange 2007 and Office

2007 rollout

Century Computer Consultants, Overland Park, Kansas

3/15/1997 - 7/25/1997

Computer Analyst, for Digital VMS and Windows NT Systems

Setpoint Inc. (Aspen Technology), Houston, Texas

7/13/1992 - 10/30/1996

MIS Manager

. Managed an IT department of 15 Systems Administrators

. Provided technical support for all Systems Managers, License

Administration, Vendor Agreements, Backup and DR strategies.

. Designed and implemented Microsoft Windows Domains architecture

. HP Openview implementation to support network across regional

locations.

Camco Inc., Houston, Texas

3/25/1984 - 7/8/1992

Shift Supervisor and Systems Administrator

. Responsible for recommendations, procurement, requirements,

installations and integrity of both hardware and software on 50 DEC

systems supporting an Engineering environment and FMS Robotics.

. Managed 5 staff members and staff scheduling for three shift

production operations.

. Trained Operators on IBM and DEC equipment, developed and

implemented Hotsite Disaster Recovery Plan, created operations

manuals and internal employee trainer for use of company computer

solutions.

Aramco Services Co, Houston, Texas

4/1/1980 - 3/22/1984

Shift Supervisor Operations

. Managed a staff of 12, responsible for production schedules and

training Operators on IBM, STC and DEC equipment.

. Shift scheduling, developed and implemented Disaster Recovery plan

and procedures, developed Operator documentation manuals and

process and procedure documents.

Education

Vocational Data Processing, W. G. Smiley Vocational Technical School,

Houston, Texas (top in class, state competitions)

BS, Computer Science, Southern Bible College, Houston Texas (minored

in Psychology)

University of Houston, Houston, Texas

Certifications

Microsoft Certified, MCP, ITIL, Cisco CCNA

Business Courses

Leadership Management Business Management

Building Teams

Six Sigma Project Management Wal-Mart

Leadership

Technical Groups

Digital Board of Advisors, Kansas City IT Leadership Forum, CITE, KC

IT Leadership Series, Trend Micro Board of Advisors member, Microsoft

CIO Conferences, itSMF member

Linkedin: http://www.linkedin.com/in/lindalfisher

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