Dear Management Team:
Your position of Executive Assistant fits well with the skills I can
provide. I have a total of twenty-fours years experience working for
various government ministries including; Tourism, Public Health, Social
Services and Law Enforcement settings. This experience required using
critical thinking and demanded confidentiality and diplomacy at all levels;
be it consumer or executive directed. Thirteen of these years was working
within the public school system. I add to this experience a Bachelor's
Degree in Social Work and a Diploma in Public Sector Management. My main
role has been to act as a liaison between the client and the government.
I have impeccable interpersonal skills as well as organizational and
supervisory abilities. My previous work experience required utmost
attention to detail as I performed my duties for various CEO's, Directors,
Captains and Lieutenants. I am adept at dealing with people from various
backgrounds as wells as goal oriented department heads.
In my various roles I have spearheaded many projects simultaneously; while
supervising others, maintaining my patience and performing my regular job
duties. I have designed and implemented goals and objectives for all the
projects and programs I have worked and given direction to clients and
staff to ensure positive outcomes.
I was the primary coordinator for my own programs as well as coordinated
the ever-changing schedules of seven different supervisors; along with
their calendars and travel arrangements.
I have extensive computer knowledge including MS Word, Excel, Power Point
along with many others. Along with twenty years experience preparing
presentations, communications and complex statistical and research reports,
I have vast experience organizing community events, presenting workshops
and focus groups on various topics.
I have skills in managing administrative budgets and approved limited
expenditures throughout my career. I have skills in coordinating on site
meetings, expense reports and requisitions.
I also have six years experience with strategic planning, as well as grant
and proposal writing skills. I have thirteen years experience monitoring
projects from initiation through to delivery and providing needs assessment
strategies for all, along with 3 years managerial experience.
I believe my varied education and experience would make me a credible team
member. I have both the desire and aptitude to perform my duties well.
Ann Herrington, BSW, DPSM
Ann Herrington
2717 Curtis Court
Burleson, Tx, 76028
***.**********@*****.***
Profile: Self motivated Executive Assistant with over twenty-two years
experience in crisis care management. Expertise in designing and
implementing delivery systems in medical, social work and law enforcement
settings. Extensive computer knowledge, supervision skills and teaching
abilities. Over twenty years experience working in various office settings
providing administrative and managerial functions. Along with supervising
and training staff in both public and private sectors.
HIGHLIGHTS OF QUALIFICATIONS
. Supervisor/Coordinator
. Research Analysis
. Excellent communication skills
. Statistical Report Writer
. Policy Writer and Interpreter
SELECTED ACHIEVEMENTS
Designed "Family Law Handbook" to help answer client's questions
regarding custody & access if they have to represent themselves in court.
Designed & Presented "Healthy Relationship Workshops" for Violence
Against Women Program and Child Care Program.
Designed "Creativity in Government" Course for Public Health Staff.
Result: helped staff exchange ideas & new creative ways in times of
downsizing & restructuring.
Designed Domestic Violence Tracking System & Database. Result: allowed
authorities to keep track of repeat offenders & produce warrants when
necessary.
Team Member of MERT (Major Event Review Team). Result: reviewed major
jail incidents & presented concerns & policy changes to Staff.
Designed & Implemented Substance Abuse Policy for General Orders. Result:
Policy in place used by Sheriff's Officers while on and off duty.
Researched & Submitted report on Sex Offender Interview Techniques and
FBI Crime Reporting Statistics. Result: Report used to develop training
course for Detectives and Officers.
Presented with Public Service Recognition Award for participation on
Strategic Planning Team for Sheriff's Office. Awarded Customer Service
Award and Employee of the Month for Coconino County Sheriff's Office.
Awarded Employee of the Month for NARBHA, Awarded Team Player Certificate
from NARBHA.
Designed & Implemented Domestic Violence Database. Result: Tracked DV cases
and monitor stats for Annual Reports and funding grants.
Designed & Implemented Burglary Database. Result: Provided tracking device
for trends in neighborhood burglary activity and gang connections. Stats
retrieved used for Jail, Gang Task Force, Annual Reports and funding.
Wrote Terms of Reference for School of School of Social Work & Human
Services Programs
Researched & Designed First Nations Pamphlet for Red Bluff Indian Band.
Result: Pamphlet accepted provincially to be used as a cross cultural
reference for new First Nation Mothers. Pamphlet gave pre-natal
information written in oral tradition as if talking to an Elder.
TECHNICIAL QUALIFICATIONS
Typing/Dictaphone: 65 wpm, Shorthand: 80 wpm, Qualified in Word,
WordPerfect, Lotus 123, Microsoft Access, Publisher, Harvard Graphics,
Q&A, Excel, Epi-info, DB III, Outlook, PowerPoint, Adobe Photoshop, Clip
Words Pro, Visio 2007 and Wav Pedal. Notary Public for Texas.
PROFESSIONAL EXPERIENCE
John Peter Smith Hospital 2010 to present
Legal Coordinator
. Liaison for County Mental Health Office, area Sheriff, Police
Departments, State Mental Hospitals, Criminal, Civil, Probate Courts,
FBI, Secret Service, Attorneys and out of state mental hospitals.
. Monitors legal status of all patients and determines
disposition with legally designated time frame. Maintains records of
all legal holds. Notarizes all legal documents and ensures their
completeness.
. Maintains all seclusion and restraint statistics and produces
charts and PowerPoint presentations to present to Physicians, Judges
and court staff. Provides Texas Mental Health Code in-services for
staff and public.
. Projects positive attitude under changing and stressful
situations
. Demonstrates diplomacy in dealing with difficult personalities
. Understands various details associated with civil commitment
processing in Texas.
. Reviews and maintains over 1000 patient and public records per
month.
Northern Arizona Behavioral Health Authority
Executive Assistant to the CEO 2008 to 2010
. Plan, organize, manage and coordinate administrative functions
related to the CEO and the NARBHA Board of Directors. This includes
responsibility for the effective communication, coordination,
correspondence, and scheduling of the CEO's activities and functions.
This also includes provision of complex secretarial activities and
providing clerical support to the CEO and Board President, as needed,
for confidential materials.
. Maintain CEO's appointment calendar and arrange appointments
and meetings.
. Act as liaison for CEO with provider agencies and elected
officials on state, county, and local levels. Coordinate meeting
arrangements for CEO and Executive Staff at various National, State
and local meetings, including registration, hotels, travel, etc. as
needed. Ability to foresee, communicate and resolve problems and
effectively communicate with CEO and Executive.
. Responsible for typing of correspondence, contracts, policies,
statements, minutes, grants, program reports and other materials which
may be of a confidential nature. Takes minutes of Directors meetings
and NARBHA Board of Directors meetings and other meetings chaired by
the CEO, as necessary. Provides clerical support to CEO and NARBHA
Board President, as needed. Types confidential personnel documents, as
required. Draft, transcribe, finalize documents, reports, contracts
and correspondence for the CEO. Review documents and correspondence
for accuracy and completeness and distribute to appropriate persons.
. Supervise organization and planning of meetings, conferences,
and special events. This includes room set up and clean up, meal
ordering, logistical and equipment arrangements, and materials
preparation
. Compile monthly packets for the Board of Directors and ensure
timely distribution of these packets. Responsible for ensuring that
strict confidentiality is maintained in the handling of verbal and
written communication with the NARBHA Board of Directors. Ability to
plan, organize and prepare report for Annual Board of Directors
Retreat and Annual Dinner.
. Responsible for organization of calendar and preparation of
Chief Executive Officer's correspondence. Ability to screen incoming
calls for the CEO and handle them appropriately.
. Notary Public Duties as needed.
Coconino County Sheriff's Office/Criminal Investigations Division
Administrative Assistant III 2003 to 2008
. Responsible for production of all criminal investigation
reports, transcripts and administrative support to Lieutenant and
Division at a senior administrative level
. Researched as requested individual investigations
. Responsible for verifying, researching & distributing
information for sex offender registration
. Notary Public duties for Division
. Responsible for maintenance of Background, Internal Affairs &
Firearm Files
. Ran criminal histories on all offenders
. Responsible for Pawn Detail
. Panel Member for Inmate Violation Hearings in Jail
. Responsible for Monthly Statistical Reports; designing &
maintained statistical databases
. Coordinates communications between Executive level (Sheriff,
Chief), internal staff and external contacts.
. Approves limited expenditures, coordinates on site meetings,
and requisitions of hardware and software.
. Responsible for requisition and monitoring of inventory
Interior Health Authority
Certified Dental Assistant 1990 - 2003
. Responsible for screening, teaching & follow up of all
elementary children in region.
. Aided Hygienist in implementing programs in Long Term Care and
Prenatal.
. Responsible for designing & maintaining all statistical
databases to assist in the preparation and administration of budget.
. Responsible for all initial intake and assessment of new
families registering on programs
. Primary Coordinator for admissions into dental public health
programs for all age groups.
. Supervised dental assistants in outlying areas in absence of
Hygienist
. Coordinated and reviewed activities of programs; as well as
all computer applications
. Coordinated, designed, and presented workshops, focus groups
and presentations to various community groups over a 13 year period.
. Responsible for communications to Executive (CEO, Directors),
Interdisciplinary staff and clients.
. Coordinated on site meetings, submitted expense reports,
purchase orders and requisitions.
. Coordinated schedules of seven hygienists over 13 year period.
Women's Contact Society
Practicum Social Worker/Intern Summer 2002
. Counselor for Advocacy Program helping clients with tenancy,
custody & access and disability issues
. Performed Healthy Relationships Workshops
. Performed Interviews with clients
Canadian Mental Health Association
Practicum Social Worker/Intern Summer 2001
. Performed intake for Violence Against Women Program
. Accompanied abused women to court and setup safety plans
. Ran workshops for abused women
. Lead Coordinator for all admissions into Violence Against
Women Program
EDUCATION
Bachelor of Social Work, University of Victoria, Diploma in
Public Sector Management, University of Victoria