SCOTT W. MACDONALD
**** ***** ****, *********, ******, Minnesota 55303
********@*******.***
CHIEF OPERATING OFFICER / SOFTWARE ARCHITECT
QUALIFICATIONS PROFILE
Visionary, creative, and strategic IT leader, with impeccable business acumen and comprehensive years of experience in the development and management of robust IT systems, applications, and infrastructures. Equipped with proven expertise in software architecture with specialized concentration in innovative solutions and startup business entities. Demonstrate strong background in mainframe, client/Server, and Cloud based systems. Armed with extensive technical knowledge in teleprocessing / network infrastructure design, server domain architecture, client server architecture, web application development, SQL database design, and program development and administration.
- Powered with solid adeptness in spotting technology needs; formulating solutions; and implementing systematic methods to advance corporate functioning, achieve interventions, and adapt to new technologies.
- Recognized for mastery to deliver consistent project success, achieve process improvements, as well as execute and support a diversified array of customer-oriented network applications based projects.
- Known for exceptional leadership, analytical, interpersonal, and communication skills, combined with outstanding ability to instill common vision and motivation, leading teams to successfully overcome complex challenges.
- Possess strong knowledge and background in education industry and services; armed with exceptional organizational talent, capable of formulating and implementing learning and career development plans.
AREAS OF EXPERTISE
Information Technology Integration
Technology Needs Assessment
Project Management and Completion
Infrastructure Architect
Global Application Management
Azure Cloud Development P&L LOB Responsibility
Data Modeling and Structuring
Technical Support and Troubleshooting
Service Level Agreements
Strategic Planning and Analysis
Leadership, Team Building, and Training
TECHNICAL SKILLS
PROJECTS Project Management within Enterprise-level Accounts - Data Management Design
Network Support Process Design - Rapid Economic Justification (REJ)
Microsoft Readiness Assessment (MRF) - Microsoft Solutions Framework (MSF)
Service Level Agreements - ITIL Change Management - Innovative and New Process Designs
ADMINISTRATIVE TOOLS Project - Visio - Microsoft Office Suite - Google AdWords - Adobe Suite
BACK OFFICE Windows 2008 - SQL 2008
DEVELOPMENT PLATFORMS Visual Studio .NET - Access - Azure Portal - GoDaddy
APPLICATION DEVELOPMENT TOOLS SQL Management and Development - Telerik - JavaScript - Federation Services - CSS HTML - Redgate SQL Tools - FTP - XML - GemBox - AJAX - C#.NET - VB.NET
ASP/ADO-Entity Frameworks Architecture and Development
PROFESSIONAL EXPERIENCE
THE SMART TOOLS OF GLOBE UNIVERSITY – PLYMOUTH, MN
Chief Operating Officer / Software Architect: Apr 2012–Present
- Pioneer a line of business and Agile performance team for the marketing and positioning of Benchmark Learning’s organizational assessment solutions into a new stand-alone entity.
- Innovatively design own line of business, supporting infrastructure and platforms, migration of tools and services, P&L, and staffing.
- Continuously redefine and improve applications into cloud based platforms to efficiently identify the client’s skillsets, utilize the full potential of personnel, and determine the means for bridging their skill gaps.
- Capitalized on industry expertise in directing the Development, Sales, and Marketing teams within a new entity in positioning the company’s application in the industry as a B2B software as a service solution.
- (www.TheSMARTTools.com) - Developed a cloud based corporate landing site for the launch of company product and services.
- (www.SMARTCSA.com) - Led the creative design and implementation of a cloud based global organizational skills inventory and employee management application; thus, allowing other organizations and partners to use and brand the site for their own clients and staffing through centralized hosting.
- (www.CareerGenius.com) – Led and architected the project completion of Career Genius, an innovative browser based application for individuals to explore different positions within the industry. This application evaluates individual’s skills and competencies as well as formulates career and education plans based on their interest and preferred direction
BENCHMARK LEARNING OF GLOBE UNIVERSITY – EDINA, MN
Director of Organizational Readiness / Software Architect: Mar 2001–Present
- Spearheaded efforts in conceptualizing and instituting practice to assist clients and students with technology justification and organizational readiness initiatives.
- Devised key applications and process in order for an organization to assess individual skillsets; maximized the use of these skills and recognized the means for bridging their skill gaps through learn plans and targeted training.
- Regarded as key contributor and project lead in formulating and executing global organizational skills management and career planning solutions.
- (http://smart.BenchmarkLearning.com) SMART, a browser based organizational application that provides a simple means for identifying skills and building developmental plans for an organization. (http://cb.BenchmarkLearning.com) CareerBooster, a browser based application that provides easy and convenient way to build individualized career profiles and paths based on varying skills, technologies, and certifications the student wishes to pursue.
RAINIER TECHNOLOGY - ST. LOUIS PARK, MN
General Manager / Principal Consultant: Jun 1995–Mar 2001
- Ensured effective execution of organizational solutions by identifying and establishing overall practice within a premier consulting services company.
- Focused on the long range goals in establishing a solid culture and practice; guaranteed company’s resources were directed on sustainable profitability through effective utilization of their skills and interests as well as execution of team initiatives.
- Recommended strategies that base themselves to organizational mission statement for growth, motivation, and synergy within business efforts.
PRUDENTIAL INSURANCE – PLYMOUTH, MN
Senior Programming Analyst: Mar 1987– Jun 1995
- Displayed strong technical acumen in completing project and implementing a brokerage management system.
- Managed the automation of a teleprocessing data center through customized coding visual based systems for replacement of text based entry.
- Contributed to the design and installation of a LAN/WAN networking infrastructure through Windows NT domain architecture, Cisco, SQL database server, Disaster Recovery Solution, SNA connectivity, faxing, messaging server, and workflow / imaging system in support to more than 1500 users from 8 different departments and locations.
PROJECT EXPERIENCE
MEDICAL TECHNOLOGY FIRM: Principal and Project Manager
- Played an integral part in the design and roll out of an application verification process to support new platforms. Conceptualized and architected application verification and tracking system based on Access and SQL technologies. This process and system was designed for administration of 1000s of applications in support to over 25,000 desktops, including 120 countries internationally.
LAW FIRM: Principal and Project Manager
- Maintained direct involvement in the development of Windows 2000 Professional deployment image to be installed to 1000 laptops / desktops within a 4-week timeframe at more than 5 locations nationally.
HOSPITAL AND MEDICAL CENTER: Principal, Project Manager and Architect
- Handled the artistic design of a migration strategy from Novell Netware to Microsoft NT consisting of more than 1500 clients and 50 servers.
- Invented robust server domain solution, including server clustering for increased fault tolerance, reliability, and consolidated servers in reducing support requirements.
FINANCIAL SERVICES COMPANY: Project Manager and Architect
- Fulfilled an instrumental role in setting up, developing, and executing a Windows 2000 Professional desktop image to be supported within Windows 2000 Active Directory Structure and administered Microsoft’s SMS for over 8000 clients within 800 remote locations nationally.
COUNTY GOVERNMENT CENTER: Project Manager and Architect
- Expertly managed the planning, design, and implementation Windows NT Domain architecture and SMS infrastructure solution for more than 8000 desktops supporting Windows 95.
- Closely supervised the network roll out for a Windows NT conversion from OS/2.
- Handled the arrangement, development, and installation of a Windows 95 automated image solution for the desktop architecture.
FINANCIAL HOME MORTGAGE COMPANY: Project Manager
- Exemplified strong project management skills in overseeing a team of resources accountable for the execution of an automated NT 4.0 workstation implementation for over 1800 desktops supporting both local and remote offices.
- Identified the needs and requirements of planned implementation by coordinating meetings with various departments.
FINANCIAL SERVICES COMPANY: Project Manager
- Closely monitored business critical applications and entire network operating system through formulation of disaster recovery solution.
- Provided hands-on supervision to a team of resources in support to network operations, desktop delivery, and helpdesk operations.
FINANCIAL SERVICES COMPANY: NT Domain Architect
- Applied innovative insights in developing and implementing an NT Domain Solution to scale over 50,000 users within over 1100 remote locations.
- Successfully administered the integration of Microsoft Exchange Architecture into designed solution.
EDUCATION
Minnesota State University: Mankato, MN
BACHELOR OF SCIENCE IN COMPUTER SCIENCE, MINOR IN BUSINESS ADMINISTRATION
Minnesota Aviation Vocational Technical Institute / SPARTAN College of Aeronautics
DEGREE, COURSE, AVIATION POWER PLANT AND AIRFRAME
PROFESSIONAL DEVELOPMENT
Agile / Scrum Masters - Microsoft Solutions Framework (MSF) - ITIL Foundations Certification
Microsoft Rapid Economic Justification (REJ)
AWARDS AND HONORS
Benchmark Learning Director of the Year Award
Prudential Quality Service Leader Award