Customer Service Administrative Assistant
Resume:
VIRGIN DALMASI
**** ****** ******, *** **,Bronx, NY 10456
Phone: 646-***-**** Email: **********@*****.***
SKILLS SET
Windows 98, Excel, Word Perfect, Microsoft Word, Microsoft Power Point, Payroll, Accounting
PROFESSIONAL EXPERIENCE
Wildcat Services Corporation
MAINTENANCE 6/10- 11/10
• Cleaning, sweeping, mopping, cleaning bathrooms, pulling out garbage
• All other tasks assigned by supervisor were performed
Meadowbrook Farms/Hermany Farms 6/05- 10/09
SECRETARY OF ADMINISTRATION
• Customer service, meet and greet clients in lobby
• Supervised a team of drivers
• Handled orders, uploading/ downloading routes
• Handled payroll, receiving, bonuses and commissions
• Answered phones, data entry
• Deliveries, inventory and invoicing knowledge
• Reconciled discrepancies between customers and drivers
• Ensured drivers’ orders were monitored and corrected
Banco Popular of North America 4/99- 1/05
TELLER SUPERVISOR
• Supervising tellers, opening, closing of the branch facility
• Responsible for opening of vault for daily transactions
• Provided balancing of ATM machines
• Provided customer services to commercial customers
• Received teller tranfers (excess cash)
• Supported staff with various administrative tasks and projects
• Reconciled discrepancies between tellers and customers
• Assisted with hiring and staff development
• Responsible for creating staff schedules
• Prepared currency shipments, cross selling of products
Human Resources Administration 11/97- 3/98
OFFICE CLERK/ ADMINISTRATIVE ASSISTANT
• Processed of all TAP and CED applications
• Answered telephone-using switchboard in a courteous, professional manner
• Processed daily mail and distributed all incoming and outgoing faxes
• Maintained updated and distributed company employee contact sheet
• Created folders and labels for files, type correspondences
EDUCATION
University of the State of New York, Obtained General Equivalent Diploma (GED
Obtained Diploma in Data Processing
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