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Customer Service Sales

Location:
San Clemente, CA, 92673
Posted:
March 25, 2013

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Resume:

LISA BENSUSEN

** ***** ******. *** ********, CA *2673

949-***-****

*********@*****.***

Summary

A versatile and accomplished professional with 10 years

experience in retail management, buying, purchasing,

operations, manufacturing and importing. Looking to join a

growing company that would utilize my energetic personality

and my experience to enhance productivity. Proven ability to

carry out all aspects of retail purchasing including,

facilitating product development of direct import of apparel

and accessories, and an understanding of market conditions.

Keen ability to negotiate with vendors. Able to coordinate

multiple projects and tasks simultaneously. Hard working with

a diligent work ethic. I am able to easily work alone or

within a group. My ability to work well with others is

invaluable to enhance productivity and growth.

Professional Strengths:

( Self-starter and goal orientated ( Apparel

and Accessory Buying Experience

( Product Development ( Works

Well Under Pressure and Positive

( Honest, trustworthy, high level of integrity ( Works

Well With a Team or Independently

( Creative and imaginative ( Able

to prioritize and multi-task

professional experience

2003 - 2011 Susie's Deals Ontario, CA

Clothing Buyer for 90 Retail Stores

Negotiated deals and bought for all departments including

mens, womens, junior, plus, girls 4-16, boys 8-20, Infants,

Medical Scrubs and accessories.

Provided a high level of assistance in running the Buying

Department. Interviewed candidates and participated in hiring

decisions. Supervised and trained buying assistants.

Maintained month end status of purchase orders, receivables &

expenses. Responsibility for expense tracking system

ensuring timely payment to vendors and maintained receiving of

goods in open to buy.

Managed merchandising issues with stores and supervisors.

Responsible for sending merchandise markdowns to store level.

Distributed accessory back stock. Worked directly with

warehouse to help inspect daily arrivals to insure proper

inventory control & pricing when preparing the merchandise

prior to the stores distribution.

Helped Developed and implemenented all email corresondance

from the Buying Department to the retail store staff.

Facilitated and implemented the Wholesale program. Worked with

comapanies and individuals who were interested in buying large

quantities.

Part of a product development team for direct import of

non-woven bag campaigns, medical scrub print design campaigns,

and various accessory items. Medical scrubs were private label

JadynRose.

Implemented new custom computer program for Buying Department.

Participated in & attended various buying shows including the

Off Price Show, Magic Show in Vegas, and other buying visits

to La Mart, Gift Show and New York City.

2001-2003 Susie's Deals City of Industry, CA

District Supervisor

Responsible for 8 stores with 75 management and sales

associates which included training in customer service, sale

goals, visual displays, cash handling, technical assistance

and store operations.

Co-wrote Store Operations Manual for stores and implemented

training program for new associates.

Performed wide range of duties including administrative,

sales, customer service, cashier, merchandising, conducted

store meetings, attended monthly meetings at corporate office,

maintained all store schedules, dealt with customer inquiries,

and opened new stores.

1998-2000 Riley School San Diego, CA

Teachers Assistant

Provided instruction to socially, emotional disabled students

with a wide variety of academic abilities.

Implemented programs for students to ensure optimum growth and

development for different learning styles.

Hands-on interaction with students to create trust and enable

them to develop social and academic tools for interacting

appropriately in society.

Education

1996-2001 B.A., Sociology; San Diego State University

San Diego, CA

Technical Skills

Microsoft Office 2000 including Word, Outlook, and Excel;

Fox Am Timer; Island Pacific; AS400, PO entry, Custom retail

computer program, and vast knowledge and experience of

Internet research.

References AVAILABLE Upon Request

Phone 949-***-**** . e-mail *********@*****.***

25 corte javier . san clemente, ca 92673



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