Project Manager Management
Resume:
OBJECTIVE
Project Manager position in Information Technology / Deployment where
hands-on experience will add value in creating solutions to today's
business challenges
QUALIFICATIONS
Seasoned information technology professional with project management
experience, including lead roles in several major corporate and highly
secretive government projects. Key qualifications include:
. Strong combination of project management, analytical and interpersonal
skills. Skilled at providing total implementation solutions, from
planning through execution with focus on ROI, Use Cases, deployment,
training, and on-going support.
. Over 10 years experience with various project methodologies. Certified
as a Kepner-Tregeo Project Manager, with responsibility for 35-40
concurrent technical implementations with a total budget over $1M.
. Effective at building cross-functional teams in large corporate and
government environments. Comfortable being accountable to senior-level
stakeholders in a matrixed organization.
. Adaptable to organizations of all sizes.
. As a Certified Enterprise Architect by Telelogic / Carnegie Mellon, adept
at process management, with successful implementations of enterprise-level
governance processes and project methodologies within a large corporate IT
department.
. Accomplished systems analyst with over 8 years experience of using
intensive analytical techniques for counter-intelligence.
PROFESSIONAL SKILLS
Functional: Project Management & Methodologies, IT Governance,
Enterprise Architecture,
Systems Analysis, Meeting Facilitation, Team Building, User &
Technical Documentation, Training Development & Delivery, RFP
/ MSA (Contract) Development and Review
Tools: Microsoft Office, Project, Visio, SharePoint 2010, Content
Management Server, Adobe PhotoShop, Telelogic System
Architect, Sparx Systems Enterprise Architect, Rational,
Hewlett-Packard Project and Portfolio Management Center
Databases: Microsoft Access
Platforms: UNIX, AS/400, Windows
Memberships: Project Management Institute, CIO Executive Board, PMO
Executive Council, InfraGard
Clearance: Top Secret SBI / SCI (DoJ and DoD) - Inactive
Certifications: Certified Enterprise Architect
PROFESSIONAL EXPERIENCE
Hilton Worldwide / Hilton Hotels Corporation
Manager IT Governance 10/2011-
Present
Responsible for maintaining and updating the governance framework,
monitoring compliance requirements and related project methodologies
for the IT department. Provide leadership and training to 540+ IT
executives, managers, and staff on best practices for improving
product quality and introducing operational efficiencies. Create
development standards and techniques for building and leading
successful cross-functional teams. Design communications strategies,
relying on web-based content tools to implement communications plans.
Architect / Portfolio Manager
4/2009 - 10/2011
Served as an Architect responsible for the architecture and delivery
of business technology solutions for initiatives and projects that
support the overall strategy of the corporation. Responsibilities
include guiding these initiatives through the standard methodology
from project approval to deployment. Responsible for taking on a
technical leadership role leading internal and external partners in
current architecture and future state architectural impacts of
business requirements, requirements analysis, NPV estimating, budget
requirements, ROI / NPV, EBITDA, develop project implementation
timelines, design, project management and systems integration
activities.
Lead Project Methodology Analyst 5/2005 -
4/2009
Served as Lead Analyst responsible for standardizing project
methodologies for the IT department. Provide leadership and training
to 540+ IT executives, managers, and staff on best practices for
improving product quality and introducing operational efficiencies.
Create development standards and techniques for building and leading
successful cross-functional teams.
Project Manager/Product Sales Consultant
6/2001 - 5/2005
Served as Project Manager with responsibility for account management
and systems implementation for full-service hotels in North America.
Planned and executed the hardware installation, software deployment,
and training of all systems required at the property level, from
infrastructure components, to email accounts, to business
applications. Coordinated site surveys to gather hotel requirements,
then negotiated and managed all proposals, contracts, and procurement
for hardware and software.
Client Services Manager 7/1997
- 6/2001
Xerox-Connect, Memphis, TN
Served as Consultant assigned to manage service delivery for Fortune 500
clients. Coordinated and led hardware and software installations and
deployments, including all requirements analysis, vendor management,
contract negotiations, resource and equipment procurement, user training,
systems documentation, and on-going support.
Project Analyst 2/1996 -
5/1997
Aerotek, Memphis, TN
Consulted Federal Express as Project Analyst on customer service project.
Responsible for all aspects of delivery, focusing on designing solution to
marry telecommunications loads with domestic call center staffing
forecasts. Used standard analysis techniques to estimate individual call
center call volumes to create staffing and service recommendations for
successfully handling anticipated loads.
Information Specialist
3/1994 - 11/1995
Trawick & Associates, Bethesda, MD
Contracted to National Drug Intelligence Center (NDIC) as Information
Specialist on intelligence projects. Responsible for gathering and
synthesizing intelligence data from multiple teams within the umbrella of
Law Enforcement Agencies (LEA). Worked in a cross-functional capacity to
convert data from various formats and operating systems into standardized
databases. Duties included data-related tasks design and documentation of
processes and procedures for (gathering intelligence data) in the field.
EDUCATION
Certifications / Continuing Education:
Carnegie-Mellon: CEA - Certified Enterprise Architect, December
2007
Hilton Hotels Corporation: Annual Information Security and Privacy
Training, December 2012; Code of Conduct Training,
July 2012; Manager Orientation Training, August 2008;
Microsoft Project Course, August 2006; OnQ Project
Methodology Training, April 2005; OnQ Version 5
Management Training, April 2005, MS Content
Management Server / HiltonNet Publishing Training,
January 2005
Kepner-Tregoe, Inc.: Project Management Workshop, December 2005
Microsoft: Microsoft Server Training, March 2005
Project Mentors, Inc.: Project Management Course, February 1999
U.S. Army Intelligence Center: Counter-Signals Intelligence Course, May
1988
U.S. Army Basic Training: Basic Training Skills Course, March 1988
General Studies:
Philadelphia College of Textiles and Sciences
Chestnut Hill College
REFERENCES
Debi Frease, Director
Hilton Worldwide
755 Crossover Lane
Memphis, TN 38117
****.******@******.***
Scott Greenberg, Sr. Director
Hilton Worldwide
755 Crossover Lane
Memphis, TN 38117
*****.*********@******.***
Julie Carlson, Sr. Manager
Hilton Worldwide
755 Crossover Lane
Memphis, TN 38117
*****.*******@******.***
Michele Weir
Hilton Worldwide
755 Crossover Lane
Memphis, TN 38117
*******.****@******.***
Bill Davis, Director
Hilton Worldwide
755 Crossover Lane
Memphis, TN 38117
****.*****@******.***
Frank Marsh, Instructor
FBI - Quantico
1 Hoover Road
Quantico, VA 22135
*********@*****.***
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