Administrative Assistant Manager
Resume:
Marcia Harris
BRONX, NY
***69
******.***@*******.***
Objective
Obtaining a position in an established organization, where my skills can
be utilized in order to help the Company's growth and success.
Work Experience
Wells Fargo Bank N.A. New York, NY
2000 - 2012
Administrative Assistant:
. Facilitating client service by completing internal/external report
requests within 24 hrs time frame.
. Coordinating meetings/conferences for Managers and Relationship
Managers.
. Ensuring accurate client accounting by reconciling various client
reports.
. Supporting Relationship Manager by creating client documents
utilizing our Legal Document System.
. Reduced outstanding receivables through timely monitoring of
account fees and communicating with institutional client personnel.
. Coordinated all facets of our four annual client forums.
o Assist in the presentation for the events.
o Managed expenses within budget.
o Selected venue to enhance client experience.
o Developed invitation/attendees tracking process.
o Compiled event surveys to help management assess the success
of each event.
. Fulfilling our fiduciary responsibilities by:
o Created customized annual /quarterly client investment
reviews via our Newkirk fulfillment systems.
o Drafted over 30 IRS required fee disclosure packages for our
New York clients.
. Overseeing the day to day operations of our four offices, including
ordering all office supplies.
RiverStone Communities: (Part time) White Plains, NY
2007 - 2010
Concierge:
. To provide residents and guest with essential help as needed.
. Handled incoming and outgoing mail and packages.
. Following up on resident complaint, work orders or service request.
. Informing residents of any packages, dry cleaning and faxes.
. Monitoring security systems and security cameras and preventing
solicitors form entering.
. Answering telephones and transferring to the correct leasing
consultant.
. Providing information on facilities and services, upcoming events
and attractions, tours, travel routes and transportation schedules.
Sandy Lane Hotel: Barbados
1986 - 1999
Payroll Specialist/Clerk:
. Prepared weekly payroll time sheet for 300+ employees.
. Maintained confidential payroll and employees records.
. Prepared salary adjustments, salary increases and garnishments.
. Journalized and posted payroll transactions
. Prepared weekly employees earnings
. Submitted taxes to appropriate government agencies.
Education
Bradford Technical College, Bradford, England
. Office Skills/Office Management
American Institute of Hospitality
. Financial Accounting
Skills
. Experience with Ms Word, Ms PowerPoint, Ms Excel
. Effective oral and written communication skills
. Ability to work independently while being part of a team
. Ability to multi-task under pressure
. Dedicated and Self Motivated
. Good work ethic and attention to detail
. Solid and accurate typing and data entry skills
References Available Upon Request
Contact this candidate