Customer Service Quality

Nancy M. Cuddington

Phone: 352-***-****

Alt Phone: 616-***-****

***************@*****.***

Qualification Summary

Exceptional ability to supervise and lead team in the quality inspection of

product and machine operation. Data entry skills in mapics, power point,

word, and some excel applications. Possess customer service skills, and the

ability to problem solve, and keep accurate inventory with great attention

to detail. Several years in the quality field in different areas,

automotive, mold injection, food processing and lab. Possess skills in CNC

mill and lathe machine operation, spot welding, Mig

welding, automatic and secondary presses. Experience with shipping

receiving, hi-lo, loading and unloading trucks with warehouse stock.

Employment History

Adecco Grand Rapids, MI 12/20012

Quality Inspector

Visual and scanning inspections of data base product, capabilities of

tracking device.

Engine Power Components Grand Haven, MI 08/2009-03/2010

Quality Inspector

Visual inspection of camshafts for Navistar Trucking, gauging, jigs,

measuring instruments such as analog, digital, and archaic. Other

processes include, debur, straighten, rust proof, wrap and pack product for

shipping.

Self Employed Grand Rapids, MI 08/2008-08/2009

Professional Cleaner

Residential cleaning, vacation condos, businesses, new construction and

remodel project clean-up. Diversified cleaning service, private,

professional, and pleasure.

Temporary Agency Grand Rapids, MI 03/2005-12/2005

Skilled Laborer 09/2006-07/2007

Front line technician, marking veneer preassembly for tabletop

construction. Machine operation of automatic and secondary press. Quality

inspection of various product, assembly, spot welding, welding, traffic

management, AS/400 Mapics data entry, shipping receiving, labeling and

visual inspection of cast material. Weigh and package parts for shipment.

Inventory management, hi-lo and hand jack operator. Pick and pack order

entry.

Grand Rapids Sash N Door Grand Rapids, MI 12/2005-08/2006

Team Leader

Construction and quality inspection of doors, regular wooden doors to

special order. Doors were assembled on a K-Val line, a machine used to cut

out area for assembly of hinges of various makes, for different companies

and building contractors. Building, reworking and packaging doors for

shipment.

Snoek Drywall and Paint Grand Haven, MI 07/2004-08/2009

Construction Laborer and Subcontracting P/T seasonal employment

Helped to hang and finish drywall and paint projects as well as

subcontracting clean-up labor.

Education

Sanford Brown College Grand Rapids, MI 05/2010-08/2010

Medical Billing and Coding 6 credits 3.89-4.00 GPA

Notes and other information

Motel guest service and cleaning experience, front desk courtesy, store

associate, and cash handling experience

References Upon Request

Contact this candidate