Customer Service C

DELMONETE DAVIS **** West ** St Cleveland, Ohio **102 216-***-**** email ********@*****.***

OBJECTIVE

Seeking a position in your company that will utilize my computer, management, and customer service skills. Under the direction of Department Supervisor.

EMPLOYMENT

Owner January,1992 - Present DTL Cleveland, Ohio

As owner of a small Desktop Publishing business. My duties include running the day to day operation. Contact with client’s, keeping accurate records, purchased necessary materials and supplies. I performs all duties necessary to run a small business.

Telesales January, 2010 November, 2010 SP & Data Cleveland, Ohio

As a Telesales Rep, I sold products for American Express. I contacted existing customer, to help them enroll with difference service.

Outreach Worker June, 2001 June, 2005 Progressive Action Council Cleveland, Ohio

As an outreach worker for the Progressive Action Council, I solve problems for the residents of CMHA. I did this with the help of Local Advisory Council, and CMHA Staff for the estates of CMHA. Requests ranging from servicing of units to evictions. Always following the code regulation set forth by H.U.D.. EDUCATION

Cleveland, Ohio BA C

OMPUTER

: 1989 - 92) Cleveland Institute Of Technology Independent, Ohio

SKILLS

C Ms Word C WordPerfect C Lotus C Excel C Power Point C Quick Books C CorelDRAW

B

USINESS

Y

EARS

A

TTENDED

(E

X

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