Resume

Waghela Pradyuman

Address: E/**, Vrajdham Soc,

Opp. Vaikuth-2,

New V.I.P Road,

Vadodara-390019

Contact #: 971-***-****

E-mail address: abquwh@r.postjobfree.com

Date of Birth: 18th Feb, 1987

EDUCATIONAL DETAILS:

No. Name of Degree Passed From Passed In Year CLASS

1 S.S.C G.S.H.E.B 2002 Pass class

2 H.S.C G.S.H.S.E.B 2004 Pass class

3 PPO ITI 2006 First class

4 Diploma in Business AMS 2011 Correspondence

Administrator Running

Skills

* Flexible on any given time of Work

* Well experienced in Data Entry

* Good Communication Skills

* Excellent typing Skills

* Back Office Support

* Customer Support

* Email Handling

* Web Research

* OCR

* Document Scanning & Modification

Work Experience:

6 Months Experience of SAP ECC 6.0 in PM Module & ERP.

December 2011 to June 2012: Worked as a Data Co-Ordinator in Gulbrandsen

Chemicals Pvt. Ltd.

Job profile: Data Co-Ordinator

> Feed Data of Work Order and Prepare General Report

> Give Basic Knowledge of SAP PM module (Work order, MR & PR) to Other

Technician.

> Raise PR and MR under Senior Guidelines.

> Create Work order schedule call under Senior Guidelines.

Worked in International LPO (Legal Process Outsourcing) Process For 6

Months.

Job profile: Data Co-Ordinator

> Modify and Give new lookup to PDF file to Digital File (Like Crop,

Document Redaction, Ocr)

> To operate an advance level of Data-base system for Case Entry and other

Projects.

> Make Covers for Digital File as need.

> Attending the Briefing sessions to keep myself updated with the process

> To do QC of Digital File Format under TL guidance.

2.6 yrs Experience in Bpo Call Centre Industry

January 2008 to July 2010: Worked as an Agent with Aditya Birla Minacs

Worldwide Ltd.

Job profile:

> Handling incoming calls of IDEA Customers

> Attending the Briefing/Debriefing sessions to keep myself updated with

the product

> Attending the QA sessions

> To operate an advance level of data-base system

> Close monitoring the performance of team members in terms of quality and

productivity under TL guidance

Computer Knowledge: -

> Software: CRM, ERP and ABBYY Fine Reader & Adobe Life Cycle 8

> Office Package: Microsoft Word, Excel, Power Point and Microsoft

Outlook Express

> Operating Systems - Windows 98, 2000-pro, XP and Windows 7

> Internet

> Typing speed 35 to 45 wpm

Interests: - Reading and watching movie.

I hereby conclude that the above given information is true to best of my

knowledge and I abide by it.

(Waghela Pradyuman)

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