Customer Service Operator

Samille R. Johnson

***** ****** ****

Victorville, California 92392

Email *************@*****.***

PROFESSIONAL OBJECTIVE :

Accomplished professional commercial driver interested in continuing career in the transportation

industry as a road supervisor, or professional coach operator with a progressive company that will

utilize my organizational skills, extensive industry experience and specialized training to make a

positive impact on the success of that company . (US MILITARY ID CARRIER)

PROFESSIONAL EXPERIENCE:

11/ 99 to 4/01 OMNI TRANS TRANSIT AGENCY SAN BERNARDINO DIVISION

06/08 to 11/08 TDM UNIVERSAL PARKING RESOURCES (Ontario Airport)

Jan/2010 to March 2010 Vancouver Winter Olympics Transit Coach Operator

Highly successful career and certified by the National Safety Council in DDC, Smith Systems and

consistently recognized by transportation authorities as a highly skilled professional operator of

multiple commercial transportation vehicles including articulated coaches.

Consistently earned positions of greater responsibility based upon demonstrated expertise in

customer service, and professional transit training as well as superb work performance.

Specific assignments below :

PROFESSIONAL COACH OPERATOR:

Operated 40 ft and 62 ft articulated coaches along fixed and assigned routes and collected

fares according to company standards. Trained in the operations of (GPS) GLOBAL

POSITIONING RADIO TECHNOLOGY and demonstrated professional communications

skills via on board GPS satellite transmissions systems.

Consistently recognized by agencies for zero customer complaints and outstanding service

•

to disabled passengers according to (ADA) regulations and company standards.

Operated all company vehicles with no limitations and with no major reportable

•

infractions to passengers or company equipment to include zero accidents in any

transportation authority vehicle, i/e coaches or relief vehicles.

Demonstrated proficiency in PC and Mac computer environments and communicated

effectively with people in positions of managerial authority, fellow workers and customers

ACCOMPLISHMENTS:

Consistently recognized by employers for implementing highly effective efficiency measures.

Obtained comprehensive knowledge of multiple phases of the transportation continuously

demonstrated professionalism in emergency situations on board authority vehicles regarding

customer disturbances, medical and law enforcement circumstances.

EDUCATION:

Graduate of OD Wyatt High School Ft. Worth, Texas

Graduate of The Conservatory of Recording Arts & Sciences Tempe AZ.

Area of Discipline; Professional Audio Engineering Technology

Attended the American Radio Network School of Broadcast 1999 Los Angeles California

Area of Discipline; Professional Broadcasting & Communications / Commercial Production

PROFESSIONAL ORGANIZATIONS:

Member of National Safety Council

Member of (ASCAP) The American Society of Composers Authors and Publishers.

Member of (AES) Audio Engineering Society.

SPECIALIZED PROFESSIONAL TRAINING:

LOCKHEED MARTIN TACTICAL AIRCRAFT SYSTEMS: Fort Worth, Texas

Intensive training encompassing aspects of production support indicative of the following :

Fire Safety Training

Electro Static Discharge

Material Requisitions

Hazard Communications

Hearing Conservation

Respirator Certification

Corporate Ethics and Labor Reporting

Explosives Care, Handling and Storage

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