Dear Hiring Manager,
I am contacting you to explore employment opportunities with your organization. The job you have
posted is a perfect match.
The accompanying resume will provide you with my background, education, experience, skills and
abilities.
You will note that I have extensive experience in management and customer relations mainly in the
Commercial Cleaning Industry,
and having owned my own business for so many years, I am a working manager capable of providing
assistance whenever necessary.
I am convinced that an individual with my background and experience will be of great value to your
organization.
Before hiring anyone, please consider me for this position.
When I meet with you to discuss the goals and objectives of your organization I'm confident
that my experience and abilities will help in realizing them.
I am also focused on honesty, hard work and quality service.
I look forward to discussing this opportunity with you.
Thank you in advance for your time and consideration.
Sincerely,
Stephen Reynolds
RESUME for Stephen Reynolds...
Objective : a Challenging opportunity utilizing a broad background
commercial cleaning Management.
Education: Graduate North High School, Columbus, Ohio
Seminars Advanced Business Management, Daniels & Associates
Various Seminars in Commercial Cleaning management.
Skills * Experience in soliciting accounts
* Excellent Communication Skills
* Over 15 years in Commercial Cleaning Management
including Operations Management.
* Solid Skills in Staff management and development
* Proven Skills in client relations
Strengths * Self motivated * Well Organized * Efficient
* A Leader * Motivates Others * Flexible
* Skilled Team Leader * Enjoys challenges
Employment History:
Mar 2011-Present 2012
Janitorial Services Manager
Manage Cleaning Staff of 90
3 shifts -Union Setting
Responsible for budgetary controls
Inventory Control
Manage Floor and Carpet Care Program
Training and evaluating Staff
6 Supervisors on Staff
Customer Service responsibilities
2008-Feb 2011 Project Manager-Scripps Research Institute
Jupiter, FL
Manage Cleaning Staff of 50
Customer Relations Liaison with Scripps Management
Oversee Budget and Inventory Control
Train & Evaluate staff Responsible for hiring & training employees
Manage Floor/Carpet Care Program & Complete Janitorial Services
2004-2008 Account Manager One Source Golf & Landscaping Services
Account manager for Homeowner Associations and Property managers
Oversee multiple lawn crews and trimming crews
Budget and Inventory control
Weekly walk thrus with Homeowner representatives or Property Managers
Responsible for Hiring and assisting with training of employees
Consult with client regarding plant installations
2002-2003 Sales Consultant Coverall of So Florida
Solicit new janitorial accounts
Utilize computerized custom bidding program
Develop customized program for clients
Close and acquire new accounts
1999-2002 Portfolio Manager ABM Janitorial Services
Manage daily operation of Brookfield Properties
Republic Plaza, World Trade Center, Colorado State Bank Bldg
Tenant and customer Service w/Property manager
Co-ordinate with night manager and cleaning crews
1996-1999 Asst Project Manager 3rd shift Denver International Airport
Oversee and manage heavy Cleaning of Entire Airport
Train and evaluate staff of 125
Responsible for 6 managers- 15 supervisors
Quality control with City inspectors
Labor budgets and Inventory Control
Liaison with employees Union