Medical Assistant Customer Service

Elisabet Santos

*** * ***** *** ** New York, NY *0033

Phone 917-***-****

Email: ************@***.***

Professional profile

Dedicated Medical Assistant with strong commitment to the Health Care field and its patients. Ensuring professionalism, team work, organization skills and an enthusiastic health care in the Medical practice. Skills • Fluent in Spanish/English (written & verbal) • Ability to perform individually or as a team player • Competence to be productive in a fast paced environment

Educational background

Star Career Academy. Of New York 2011-2012

Intensive fast track medical assistant certification program

•Administrative skills- medical office procedures, computer usage. Filling, basic CPT and ICD9, medisoft, HIPPA guidelines, Microsoft office.

•Clinical skills-Assessing vital signs, assisting in physical examinations, electrocardiography, clinical asepsis, CPR.

•Laboratory skills-phlebotomy (venipucture and capillary), urinalysis, specimen collection, smear procedures, infection disease control, and OSHA guideline

Basic pharmacology, Anatomy and physiology, Medical terminology

Stages Pediatrics (Internship)

Medical Assistant

•Record patient’s Medical history, vital statistics and information such as test results in medical records.

•Prepare treatment rooms for patient examination and measure their vital signs, weight, and height

•Help physicians examine and treat patients

•Handing those instruments and materials or performing such tasks as giving injections.

•Doing venipuncture on older kids and audiometric testing

Berkeley College. Health care management 07/ 2012- Presents

Professional Background

Simit + Smith

Greet customer. Using point sale (POS) system, take customer order in either drive-thru or at front counter. Collect payment and give back change as needed. Repeat customer order for accuracy, assemble customer order, hand order to customer, thank customer.

McDonald

Cashier 08/2008-09/2011

Greet customer. Using point sale (POS) system, take customer order in either drive-thru or at front counter. Collect payment and give back change as needed. Repeat customer order for accuracy, assemble customer order, hand order to customer, thank customer. Must be able to communicate production are, any special by customer. Clean general dining area Re-stock condiments and dry products (cups, napkins, utensils) for customer and store use.

Forever 21

Sales Associates 09/2010-01/2011

The Sales Associate / Full time greets, welcomes and offers outstanding customer service while getting utmost sales results. Keeps a pleasant, courteous manner at all times with customers, bosses, and associates. Make certain the store preserves its first-rate visual presentation.

References Available upon request.

Contact this candidate