Manager Customer Service

Location:

Posted:

March 21, 2013

Robert Barlam

Glenolden, PA ****6

******@**.***

OBJECTIVE: To utilize my warehouse experience and skills to benefit the company.

EXPERIENCE: A 1 International

Warehouse Manager 2005 - 2012

• Distribution and Inventory Management of over 20,000 serialized parts.

• I took an operation on customer "probation" and turned it into the "Top Facility" in the US!

• Promoted to Manager for excellent performance.

Sysco Foods (Philadelphia, PA)

Shipping Supervisor (Union Shop) 2004 - 2005

• Coordinated two individual Unions in pick, pack & shipping for tri-state region

• Customer Service/FDA experienced

NFI National Distribution Center (Cherry Hill, NJ)

Operations Supervisor 2003 - 2004

• Start up facility for Nestlé Inc.

• Team builder

Royal China & Porcelain (Moorestown, NJ)

Warehouse Manager 2001 - 2002

• Worked with major retailers and contracts

• Able to interact with Spanish speaking workforce

The Franklin Mint Corp (Franklin Center, PA)

Supervisor of Shipping & Special Ops 1972- 2000

• Supervised 4 separate Departments: Domestic & International Shipping, Retail Stores & Assembly Dept.

• Made all Departments more efficient by eliminating two week backlog.

EDUCATION: Simmons Assoc., Inc. (2000) - Corporate liability/ Sexual Harassment

Partners in Performance Inc. (1999) - Behavioral Interviewing

Maintaining Positive Employee Relations, Franklin Mint (1999)

American Management Assoc. (1999) - Self Development / Problem Solving

MHS (1999) - National Handling Equipment Instructor Certification

Msgr. Bonner High School Diploma

SKILLS: Forklift trainer/operator, Safety trainer, PC Literate, RF Scanning/Inventory management

REFERENCES: Available upon request: 610-***-****