Customer Service Sales
Resume:
Matthew C. Thomas
#** *** ** **** ****** City, AL. 36870
**********@****.***
OBJECTIVE:
I am seeking a fair paying position with a reputable employer in the
southeast in the following fields: Bindery, Archiving, Library Assistance,
Book Preservation/Restoration, Publishing, Production, Sales, Custom
Framing, or Customer Service. I am a professional, career minded, and goal
oriented individual. I have amassed much practical experience in all
formerly mentioned fields and assure any employer proficiency, equanimity,
and fair dealing in my work and association with others.
EXPERIENCE:
2013-Present: Weekday Sales Associate. Lowes Stores Provided
expertly guided customer service in seasonal sales including hardware and
power/lawn equipment. Other responsibilities include credit and membership
card promotion.
2010-2011: Certified Custom Framer. Michael's Arts & Crafts Stores
Provided patrons with top-of-the-line service in custom framing including
color and texture coordination, order processing, on-site fittings, problem
resolution, and carry-outs; Directly experienced with, and excelled at, all
aspects of production and finishing, as well as department closing
procedures and recovery.
2009-2010: Sales Associate/Stock Associate. Hobby Lobby Stores Excelled
at freight breakdown and organization; Offered customers cordial and
attentive service; Completed layout, transfer, and removal tasks in a
commendably timely fashion; Rapidly assessed ever-changing stock and store
layout; Was often ahead of schedule and thus available to assist other
associates with completion of other projects.
2006-2008: Binder/Production Coordinator. Brentwood International Press
Sole production coordinator & operator of machine binders & other assembly
equipment (presses, plate-makers, laminators, folders, paper
cutters/trimmers, etc.); In this position I not only fulfilled all duties
left to me by the resignation of two fellow workers, but immensely improved
overall quality and production speed.
2003 - 2006: Owner/ Operator. Bookbinders of Columbus Sole proprietor
of establishment with ties to multiple community development programs;
Developed a well managed and efficient small business which showed
consistent growth over a period of three years; Eventually liquidated both
establishment and its assets, and re-assigned long term customers in order
to relocate.
2002-2005: Manager & Sales Rep. Textbook Recycling Inc/Beetlebinder's
Bookstore. Managed establishment for 3-1/2 years; Made tremendous strides
in improving store efficiency and loss prevention; Coordinated office
networking to improve online book sales; Solely responsible for a 70%
increase in internet related sales and the widening of our distribution
area.
2002-2004: Project Supervisor. Russell County Probate Office Supervised a
restoration/rebinding project to the benefit of local county court systems;
As a school-to-work affiliate, provided employment as well as practical
experience in a rare trade to local high school students.
SUMMARY OF SKILLS:
Proficient with all Windows operating systems; Microsoft Office Suite;
Lotus Applications for Windows; Typing (45 wpm); Website development using
Dreamweaver; Adobe Photoshop; Image rendering & Graphic arts; Marketing &
Advertising development; Sales; Archiving; Manual & Machine Operated
Bookbinding; Offset Printing; Publishing; Preventative & Restorative Care
of books and documents (excluding photographs); Framing and handling of all
required tools; and an understanding of chemical and climate related
effects upon both natural and man-made materials.
EDUCATION:
High School: Technical Diploma / High School Equivalency
(Central High School / Phenix City, AL.)
Trade / Career: Apprenticeship (Edward Martindale - Master Binder &
Restoration Specialist / Columbus, GA.)
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