Customer Service Sales

Stacy Emerson-Lougiaki

**** ***** ********* #*** *** Diego, CA 92124

619-***-**** *******.*****@*****.***

EDUCATION

Associates of Occupational Science in Medical Specialties, Graduation Date:

September 2012

California College San Diego

HIGHLIGHTS OF QUALIFICATIONS

. Proficient in Medi-Soft coding and billing

. Ability to draw blood: venipuncture and butterfly

. Administer vaccinations, intradermal, subcutaneous, intramuscular, z-

tract injections

. Obtain and document vital signs

. Knowledgeable in lab procedures such as urinalysis, blood glucose,

hemoglobin, blood smears and staining

. Educated in H.I.P.P.A. Laws and procedures

. 10 key by touch

. Over ten years of customer service and sales experience

CERTIFICATIONS

. CPR/BLS EXP.2013

WORK EXPERIENCE

Customer Relations Specialist, 03/2009-6/2010

The Right One, San Diego, CA

Performed inbound and outbound sales calls and sales presentations

Performed data entry and payment processing

Scheduled appointments for new and established clientele

Met weekly quotas

Matched clients to promotions and products to suit their needs

Administrative Assistant/ Clerical Support, 01/2006-3/2007

J & W Renovations, San Diego, CA

Filed customer orders and invoices

Completed data entry and generated monthly billing

Maintained payroll for over 30 employees

Responsible for Accounts Receivable, Accounts Payable, and data entry

Front Desk Supervisor, 09/2001-11/2004

L.A. Fitness, San Diego, CA

Created weekly work schedules

Responsible for kids club employees

In charge of interviewing, hiring and training new employees

Maintained member billing via EFT, as well as performing work orders for equipment

upkeep and, or replacement

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