Customer Service High School
Resume:
Tracy Wise
Kernersville, NC 27284
**********@*****.***
Summary of Qualifications:
Profeciency in blood collection by venipuncture and capillary technique
Ability to provide nursing services such as injections and vital signs
Comprehensive understanding of compliance and safety
Excellent leadership skills
Outstanding customer service communication
Experience:
Forsyth Endocrine Consultants 2011- Current
Winston Salem, NC
Accession lab orders
Preform a variety of routine blood drawing procedures to include venipuncture, and capillary sticks
Prepared, processed and stored patient specimens and samples according to departnemtal procedures using standard
techniqes and equipment
Obtain intake information including personal data and insurance coverage
Conferred with patient to obtain information for lab records
Centrifuge blood specimens
Preformed labratory computer operations
Utilized standard procedures for the maintenance of positive patient idendification
Piedmont Dialysis March 2011- August 2011
Winston Salem, NC
Obtain patient vital signs and record in EMR
Set dialysis machine
Cannulate patient access
Monitor patient vitals, blood flow and dialysis machine during treatment
Maintain patient safety throughout treatment
Cornerstone Pediatrics, 2009
Kernersville, NC
Schedule patient appointments
Answer phones
Collect patinet copayments
Enter patient demographics into computer
Verify insurance coverage
Responsible for maintaining customer satisfaction
Education:
Forsyth Technical Community College
CNA certified with the North Caroling Nurses Registry, PBT/ ASCP, CPR certified
High School Diploma, A.C. Reynolds High School, Asheville, NC
References upon request
Contact this candidate