Peri Uday Bhaskar

718-***-****

FileNet Consultant

EXPERIENCE SUMMARY

12+ years of experience in the field of Information Technology including

domain areas of Document & Content Management, Business Process Management, Workflow Applications, Case Management using IBM FileNet-P8 3.5/4.0/4.5.

FileNet P8 experience in architecting and administering FileNet based

solutions.

Extensively worked on FileNet Image Services, Content Manager, Business

Process Manager, Records Manager, Email Manager, Process Analyzer, CFS-IS,

ACSAP, BPF and customization of Workplace and Web Application Tool Kit.

Experience in Data Conversion and Migration of FileNet Projects.

Experienced in configuring FileNet P8 Content Federation Services for Image

Services (CFS-IS 3.5.x).

Experienced in administration and configuring FileNet suites of products

like IDM Desktop, Panagon Capture, IDM Web Services /Open Client, IS -

Remote Administrator Console, Image Services 3.x.x and 4.xx suite of

products.

Strong working Knowledge in Configuring, Reporting, Analysis and

Monitoring of FileNet Products using FileNet Process Analyzer and Process

Simulator programming

Good team player with excellent analytical, communication and interpersonal

skills. Work experience also includes leading teams of varied sizes (team

of 2 through 10 peer group), that are geographically distributed &

culturally diverse.

FILENET ADMINISTRATION EXPERTISE

Over 10 years of experience in FileNet Administration, Database

Administration, Production Support.

Hands-On-Experience in FileNet Image Services and FileNet P8

Installing/configuring/patching/upgrading Image Services

Combined/Application/workflow servers

Installing and configuring scanner site in different geographies

Performing FileNet EBR offline/online backups regularly

Implementation and testing of Disaster Recovery Plan (DRP) for FileNet

Environment

Hands-On-Experience in handling storage libraries and troubleshooting

Worked on Multiple FileNet server environment

Handled FileNet IS server migration.

Performance Monitoring & tuning as necessary.

FileNet system security administration

EDUCATION

Bachelors in Engineering

Training attended / Certification courses / Certificates:

FileNet P8 Platform Administration

FileNet BPM Process Design

TECHNICAL SUMMARY

PROGRAMMING LANGUAGES JAVA, SQL, PL/SQL, C, C++. PERL

J2EE/Tools UML, XSD, XSL, XML; J2EE (Servlets, JSP, EJB2)

Spring, Hibernate

OPERATING SYSTEMS HP UX, SOLARIS, AIX, Windows, Linux

DATABASE Oracle 8i /9i/10g, MS SQL SERVER

Application Server IBM WebSphere v5/v6/v7, Apache Tomcat

FILENET IS FileNet Panagon Image Services 3.5/3.6/4.0,

FileNet Panagon Visual Workflow 4.2,

Panagon Capture Professional 4.0/4.1,

FileNet Panagon Web services 3.2/Open Client and

IDM Desktop 3.2/3.3

ISRA 3.4

FileNet P8 FileNet P8 Content Engine 3.5.2/4.0/4.5

FileNet P8 Application Engine 3.5.2/4.0/4.5

FileNet P8 Process Engine 3.5.2/40/4.5

Records Crawler/Content Collector

Records Manager

Email Manager 3.7/4.0/Content Collector

Business Process Framework(BPF),

FileNet eforms, Enterprise Records(Formerly FileNet

Records Manager),

FileNet Capture,

FileNet Workplace, FileNet Workplace XT,

FileNet System Monitor,

FileNet Process Designer,

FileNet Process Analyzer

Storage(Compliance) OSAR, MSAR, SDS

MAJOR ASSIGNMENTS

Xerox Global Services September 2011-

till date

Responsibilities:

Filenet IS administration/support for XGS client Medco, Accredo and

Liberty.

Filenet P8 4.5.1 suite of products' support

Administrated Filenet P8 4.5.1 suite of products. Incident and problem

management for Content engine, process engine and Application server

including IBM websphere and Oracle 10g. Responsibilityes included creating

and maintaining content infrastructures, security administration,process

design and BPM administration.

Filenet IS upgrade from IS 4.0 to IS 4.1.2.

Upgraded Filenet Image services 4.0 to IS 4.1.2 upgrade included HPII, ISRA

and IBM WAS upgrade

4. Data Center Migration.

Worked on the datacenter planning, requirement gathering, analysis, data

center architecture and data center move plan for Filenet infrastructure to

be migrated from leased Time Warner data center in Gates, NY to Xerox data

center in Webster, NY.

5. Developed UNIX and PERL scripts to process the raw image data into HPII

format from the third party vendors.

Environment: Solaris 9,10 Veritas clustering server, Websphere 5,6 Filenet

P8 4.5.1, Filenet IS 4.1.2, Oracle 10..0.2.4, Oracle RAC, Oracle data

guard.

State Of Michigan- Lansing, Mi June 2008 - August

2011

Department of Information technology for Michigan is responsible to provide

technology and data services for various functions across state agencies.

Concurrent Projects across agencies broadly broken down as:

# 1. FileNet Center OF Excellence for State of Michigan(COE)

COE is a project aimed to consolidate the legacy decentralized document

management systems of 14 different agencies in State of Michigan.

Responsibilities:

Architecting FileNet based solutions for various state agencies.

Worked on FileNet P8 upgrade strategy for FileNet IS environment, utilizing

CFS-IS.

Worked on System Infrastructure architecture and solution approach.

Worked on Optimization of the system for the BPM needs.

Ensure projects are designed within approved enterprise architectural

standards and are implemented within the approved design.

Scout analysis and requirement gathering for the system build.

Worked on system security architectures, with specific emphasis on security

impact to workflow, and document versioning, and publication and retrieval

Network and application capacity planning in the context of imaging

integration.

Worked on identifying the H/w and S/w requirements for COE and worked

through the process of their procurement.

Creating the object stores, document classes, custom classes, custom

searches and customizing the workplace for the clients.

Coordinate communication to management and teams regarding project design,

strategy and goals.

Migration of content, data and content metadata from existing Image

services to P8.

Creating content storage policies.

Develop proposal for the disaster recovery plan

# State Treasury

Responsibilities:

FileNet Image Manager 4.1.2 installs on the new hardware.

Scanning stations upgrade to FileNet Capture 5.1

Client upgrades to IDM 4.0.

Oracle database upgrade from FileNet controlled Oracle 8.1.7.2 to Site

controlled Oracle 10g.

Install of Single document storage on IM 4.1

Migration of 7TB data from optical drives to EMC centera (SDS).

Define and implement the retention policies on the data.

Upgrade of High performance Image import server.

Trouble shooting, System administration and Production support

Development of proposal of virtualization of the FileNet infrastructure to

save future costs and support scalability.

Development of backup up strategy and scripts for the new Image services

environment.

Implementation of ACSAP connector for SAP connector and Siebel connector

with Image Manager 4.1.

Project 3: SDS Install for Secretary of State FileNet Instance

Responsibilities

Install and configure SDS.

Migrate content from Page cache to SDS.

Conversion and migration of physical servers to virtual servers.

Environment:

FileNet P8 4.5.1 FileNet IS 3.6, FileNet IM 4.1, Oracle 10g, KOFAX,

Capture, KOFAX Adrenalin, Panagon Capture, Windows

HSBC Technology Solutions - Tampa, FL Oct 2007 -

MAY 2008

Consultant FileNet System Administrator

HSBC technologies Solutions is a wing of HSBC providing technology

solutions for Auto finance, Credit card services, Mortgage services and

other loans services for HSBC world wide.

Responsibilities:

Plat form administration and support for four Image services domains

Administration of one Disaster recovery domain.

Plat form administration of one P8 4.0 domain.

Administration and support of HPII system.

Role swap from present Data center to new data center.

Worked on a BPM Solution using FileNet CM and BPM capabilities for the HFC

division of HSBC.

Environment:

FileNet P8 4.0, FileNet Image Services, J2EE, Websphere, Oracle 9i, Sun

Solaris

MassMutual - Springfield, MA Mar 2007 -

Oct 2007

FileNet Systems Administrator

MassMutual is a mutually owned financial protection, accumulation and

income management company headquartered in Springfield MA. MassMutual

provides life insurance, annuities, disability income insurance, long term

care insurance, retirement planning products, income management and other

products and services for individuals, business owners, and corporate and

institutional markets.

Responsibilities:

ECM specific hardware administration including corporate scanners and

optical jukeboxes on MassMutual's four environments.

FileNet Software Systems Administration and monitoring including Records

Manager, Image Manager, Content Manager, email Manager, Records Crawler,

BPM and Federated Services.

Development of service layer application for Filenet P8 4.0 where

Monitoring system performance and capacity reporting any changes in usage.

Forecasting system demands, recommending upgrades, expansion and

reconfiguration.

Interacting with IT staff and vendors in performing complex testing,

support and troubleshooting functions.

Coordinating basic user administration (security adds, changes, deletes,

disk space management, backups, and file restores).

Documenting standards and operating procedures for the FileNet ECM

environment and acting as a technical resource to the IT staff and systems

users.

Providing technical guidance and assisting in the training of less

experienced administrators.

Assisting partners with ECM project architecture and security options.

Document and implement the content and record retention policies.

Capacity planning for NT and UNIX environments.

Size volumes and storage requirements.

Environnent: FileNet P8 3.5.2, Image services3.6. EMM 3.7/4.0, Records

crawler 3.5, MSsql server, Windows 2003, AIX, ORACLE 9i, DB2, SYBASE.

INFOSYS TECHNOLOGIES LTD

Client: Hitachi America Limited Oct

2006 - Jan 2007

Project Manager/ Principal Consultant

Responsibilities:

Managed a team of 27 developers and administrators for a workflow

automation project for Hitachi.

HP Global e- Business Operations, P&G/HP Financial Operations (HPFO)

Nov 2001 - Oct 2006

Main Application for Legal Archiving (MALA)

FileNet Administrator/Service Delivery Manager

MALA (Main Application for Legal Archiving) is the application handles

expenditure cycle production procurement process. It archives the inventory

related invoice images in the FileNet document management system. The data

from invoice will be posted in to SAP for further processing of expense

invoice. Operations process the invoice as per the standards defined.

Responsibilities:

FileNet Image services and Visual workflow administration for financial

applications called SWAN, BIRD and MALA.

Administration and support of FileNet IMS with MSAR or other FileNet

products on a HP-UX server environment.

Responsibilities include user maintenance, document class maintenance,

FileNet DB maintenance Installation, configuration, and administration of

combined and distributed FileNet IMS server environments.

Administration of FileNet IMS backend tools and interfaces such as fn_edit,

fn_util, CSM_tool, DOC_tool, MKF_tool, ipc_tool, PPMOI, oddump, and Xapex,

SEC_tool.

Configuration and Administration of FileNet IMS elements, such as visual

workflo, COLD.

Installing/configuring/patching Image Services Combined/Application/workflo

servers.

FileNet patch updates for IMS, ISRA and Visual workflow.

Installation and administration of FileNet client applications (Capture

Professional, IDM Desktop).

Configuration, administration and user support for FileNet based developed

applications that include applications developed in VC++ and Java.

Consolidation of independent instances of Image services for several

applications into one FileNet combined server.

Image services upgrade from 3.6 to 4.0.

Visual workflo upgrade from 3.5 to 5.0

Batch migration of 250,000 documents trade expense vendor payable documents

into FileNet IMS.

Recovery of 61,000 documents which were lost because of raw disc failure.

Developed geostorage solution as a replacement to remote cache services.

Designed and proposed Disaster Recovery Plan (DRP) for FileNet Environment.

Several server migrations with FileNet instances as part of DCC (Data

center consolidation) project.

Performance tuning of FileNet based applications.

Environment: FileNet (P8 3.5), FileNet Image Services 3.6, FileNet for

R/3, VC++ 6.0, VB 6.0, COM, DCOM, Oracle 8i, IIS

Hewlett Packard Financial Operations (HPFO) - ONIDA Jan

2006 - Oct 2006

(Parallel Project)

FileNet developer/System Administrator

ONIDA is approval process automation in the SWAN workflow for trade

inventory vendor payable cycle. This application is a replacement for the

existing process of SWAN application. It also involved HP Proprietary

Geostorage technology to replacing the Remote cache servers of FileNet.

Responsibilities:

Worked on the project of rebuilding application related to approval process

for the PO/Invoices discrepancies invoices in SWAN. The application was

built on Java, J2EE, Oracle 8i, FileNet 3.5 (Service Pack2).

Build the entire Geostorage solution eliminating FileNet Proprietary RCS

(Remote Cache Server). This was developed with the purpose of improving the

client side performance of viewing the images.

Used ISRA 2.0, FileNet java product for interacting with Image Services.

FileNet System Administrator and also responsible for Implementation,

production support and maintenance

Developed a build script for packaging and deploying application.

Environment: J2EE, Oracle 8i, Apache, FileNet Image Services 3.6

Hewlett Packard Financial Operations (HPFO)

Standard Workflow Application for Invoice Navigation (SWAN) Nov

2001 - Oct 2006

(Parallel Project)

FileNet System Administrator

SWAN (Standard Workflow Application for invoice Navigation) is the

application supporting the worldwide standard workflow process for vendor

payable expense invoices. After scanning the invoice, a work object is

injected into an automated process, which consists of a sequence of robots.

When a robot fails due to a lack of information or discovers an error the

invoice falls out to an interactive. After initial data entry, perfect

invoices should be loaded to SAP without any further user interaction,

except maybe some web approvals. When an invoice is paid, SWAN keeps the

scanned image and builds an archive file, which contains major information

about the invoice process.

Responsibilities:

Managed the entire FileNet System Administrator task.

Responsible for Implementation, production support and maintenance.

Responsible for Service Delivery Management.

Environment: VC++ 6.0, VB 6.0, COM, DCOM, Oracle 8i, IIS, FileNet Image

Services 3.6, FileNet Visual Workflow 4.5

Hewlett Packard Financial Operations (HPFO) Nov 2001 -

Oct 2006

(Parallel Project)

Basic Imaging and Retrieval Document management System (BIRD)

FileNet System Administrator

BIRD (Basic Imaging and Retrieval Document management system) is the

application providing optical archiving and workflow features for different

administrative processes like order processing, account receivable, etc.

This product provides the following coverage: receiving and archiving of e-

mail with attachment, receiving and archiving of faxes, scanning of paper

invoices, retrieval toolset to search and display documents (Read only),

which is archived in the FileNet document management system and processing

toolset to change the index fields of the document (change), which is

archived in the FileNet document management system.

Responsibilities:

FileNet System Administrator and also responsible for Implementation,

production support and maintenance

Environment: VC++ 6.0, VB 6.0, COM, DCOM, Oracle 8i, IIS, FileNet Image

Services 3.6

ZEE INTERACTIVE MULTIMEDIA LIMITED Feb 1999 -

OCT 2001

ISP Billing System (Dial- up/Internet over Cable)

Sr. Software Engineer

ZIML is a major internet service provider operating out of Bangalore India.

Designed, developed, tested and supported Billing and CRM system for Dial

Up and IOC.

The system had a capability to keep track of the internet usage of more

than 100,000 customers, Create new and manage existing rate plans, analyze

the customers' usage patterns and generate bills in monthly, quarterly and

half yearly cycles.

Responsibilities:

Development, Testing and Support Billing and CRM Solutions for ZIML

ISP.Environment: J2EE, Oracle 8i, Linux

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