Customer Service Sales

**** ******** ***. *** *

South Gate, CA ***** ********@*******.***

562-***-**** Maritza Ghalab

Objective Seeking a position in the customer service field,

where I can utilize my work experience and excellent

communication skills.

Experience 2004-2009 Sr Credit Analyst Pasadena, CA

Bank of America

Credit Department Associate handling all credit line

increase related questions.

Analyzing account history and pulling credit reports

for eligibility.

Online credit increase request

Retention Department Associate

Marketing Department / New products/balance

transfers

2002-2004 Optical

Specialist Downey, CA

Lenscrafters

Pre-testing patients for eye exam

Customer service/answering phones /setting

appointments/frames sales

Adjusting and reading patients lenses

1998-2003 Sales Associate Downey, CA

Sears Roebuck

Sears Brand Central/appliances sales and orders

associate

Beauty Adviser associate at the cosmetics and

perfumes department

Jewelry Department sales associate

Education AA Degree National Education Center Commerce, CA

Electronics Technician

Diploma Morningside High School

Inglewood, CA

Sr Credit Analyst Bank of America

Pasadena, CA

Certificate

Awards Awarded as associate of the month numerous times

for my excellent customer service skills at Bank of

America and Lenscrafters// Was given the Golden

Badge at Sears also for customer service and

outstanding sales associate//

Computer Skills Proficient with Windows and Mac OSX, Word, Excel,

biligual/ Spanish fluent

References Available upon request

Contact this candidate