Project Manager Management

STEVEN D. KHUU

***** ***** **** ** ****** San Diego, CA 92019

Home: 619-***-**** Cell: 714-***-**** Email: ***********@*****.***

SUMMARY

Innovative, resourceful, hands-on executive with over 25 years progressive IT management experience

providing strategic and tactical planning, cost containment and project management, and technical

expertise and leadership for global manufacturing and distribution companies. Received software patent

award for Regulatory Management Information System in 2005.

Strategic and Tactical Competencies:

Global Shared Services Project Management Office

Network/Telecom & Data Center Infrastructure Business Process Re-engineering

Application Architecture & Development Negotiation Skills & Contracts Management

Database and Data Warehouse Architecture Staff Development & Team Building

Full Systems Development Life Cycle Business Continuity & Disaster Recovery Planning

ERP, Manufacturing and RMIS Risk and Compliance (SOX, ICE) Management

E-commerce and EDI Strategy & Development Mergers, Acquisitions and Consolidations

PROFESSIONAL EXPERIENCE

Vice President of IT and Business Consultant, Candy Paradise, La Mesa, CA, 2012 – Present

Provide leadership, business development, operations, strategies and technology implementations for

retailer.

Responsible for planning, organizing, and executing all IT functions. Setup infrastructure, network,

communications, databases, disaster recovery, systems operations and maintenance.

Oversee the development, design and implementation of new software applications and packages.

Partnered with Executive group to introduce, recommend, and implement new information technologies to

support business objectives.

Vice President of IT, Amcor Packaging Distribution, Buena Park, CA, 2007 – 2011

Billion dollar subsidiary of Amcor Ltd, Melbourne, Australia

Provided leadership, strategy & planning, technical expertise, financial management and operational

excellence in the day to day operations of IT functions and managed support 24/7/365 for Data Center &

Disaster Recovery sites for 58 manufacturing and distribution plants in US, Canada, Mexico, China,

Australia and Europe.

• Provided overall management of current and future IT systems and infrastructure across

organization. Managed upwards of 80 individuals in geographically diverse locations, excluding

outsourced and off-shore resources teams from Perot (25 resources) & Systime (30 resources).

• Reengineered & normalized Database/Data Warehouse/ Business Intelligence (BI) architectures and

automated daily/weekly operation processes. Improved ERP system performance and increased

efficiencies.

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STEVEN D. KHUU

• Led strategic and tactical outsourcing of global data center and provide disaster recovery with

Recovery Time Objective of 12 hours and Recovery Point Objective of 4 hours.

• Implemented new technologies –Internet, e-commerce, EDI, RFID, and CRM, to create competitive

edge for distribution business. Collaborated with manufacturing groups to improve supply chain

efficiency through DIFOT (Delivered In Full On Time).

• Reengineered customer order management process and streamlined Advanced Warehouse

Management System--resulted in improved order accuracy, increased sales order processing and

expedited order fulfillment and On-Time shipping/delivery by 90%.

• Provided technical vision and rigorous solution designs to drive continuous enhancements of

proprietary e-commerce SaaS infrastructure to support B2B and B2C business models.

• Upgraded infrastructure to address capacity planning, business continuity, security and performance

issues with implementation of Multiprotocol Label Switching (MPLS)-- saving of $9M in 3.5 years.

• Executed standardization, virtualization/VMWare and cloud computing integration strategies to

improve resource utilization, increase flexibility and agility and reduce operating costs. Resulted in

rapid deployments of new e-commerce websites and systems, and reduced development and

maintenance costs by 90% and 75%, respectively.

• Reduced IT operational budget by 32.5 percent in 3 years time by reorganizing IT resources,

outsourcing Help Desk function, include re-negotiating contracts and Service Level Agreements,

and improving/re-engineering business processes. Saved company over $16.8M in first year.

• Led executive project steering committee. Developed strategic, tactical and operational plans for

corporate technology projects, including mergers, acquisitions, and consolidations. Completed 12

mergers/acquisitions, including IT, inventory and warehouse consolidations/integrations in 5 years.

IT Director, ERP & MFG Systems, Amcor Packaging Distribution, Buena Park, CA, 2005-2007

Promoted to VP of IT in Mar 2007.

Brought in to turnaround at-risk business and manufacturing projects.

• Architect and primary executor of business and manufacturing applications. Led cross-functional

team of 30+ including managing onsite and offshore vendor relationships. Doubled number of

project deployments completed on time and within budget.

• Implemented Oracle ERP 8.10 to support overall business process improvement strategy. Directed

worldwide migration from JDEdwards World System 7.3.1 to Unix OneWorld 8.10.

• Re-engineered business and manufacturing processes, reducing processing time overall by 96% and

increasing productivity in manufacturing business units, i.e. barcode, PLC etc.

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STEVEN D. KHUU

Corporate IT Project Manager, Regulatory, Environmental, Health and Safety Information Systems

Archer Daniels Midland Company, Corporate HQ, Decatur, IL, 2000 – 2004

$70B global food processing company

Recruited to turnaround multi-million dollar project running 2 years behind schedule and millions over

budget. Collaborated with EHS senior executives to develop/introduce innovative regulatory technologies.

• In one year from development date, Regulatory Management Information System was implemented

for 520 facilities in USA, South America and Europe with 2000+ concurrent users. Saved over

$6.5M annually in Federal and State fines. RMIS was patented 2005.

• Led cross-functional team of 30+ through full SDLC--in design, development, implementation,

documentation and global training of RMIS (SaaS infrastructure) to comply with Federal and State

EPA and EHS regulations.

• Saved over $1.5M in data migration costs by building and leading in-house team. Converted third-

party environmental reporting products to intranet, reducing licensing fees by 80%.

Manager of Information Technology, Intermet Decatur Foundry, Decatur, IL, 1991 – 2000

Billion dollar automotive parts casting

Recruited to implement client/server technologies and consult for engineering design systems. Reported to

VP of Finance.

• Partnered with Executive and management groups to introduce, recommend, and implement new

information technologies to support business objectives.

• Led cross-functional team of 25 developers, engineers, and stakeholders to develop and implement

real time enterprise-level electronic imaging manufacturing system. Managed full SDLC, from

initial feasibility analysis and conceptual design through documentation, implementation, user

training, and post-implementations.

• Reengineered Manufacturing Certification Program to facilitate product certification: enterprise

application to track, analyze, and test chemistries/tensile results. Increased productivity by 300%,

achieved ISO9000 and QS9000 certifications.

• Established Client/Server platform from ground zero and led company-wide conversion of the

information system from DOS to Windows NT platform. Established disaster recovery procedures

and implemented off-site DR center.

• Created and maintained data warehouse. Developed high-level encryption programs and

procedures for DB2 and SQL/DS database environments to protect unauthorized access.

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STEVEN D. KHUU

CAD/CAM Project Manager/Systems Analyst & Statistical Process Control Instructor, Boeing

Corporation formerly McDonnell Douglas Corporation, St. Louis, MO, 1985 – 1991

• Systems manager of CADD, CADAM, CATIA, and UGII under MVS and UNIX environment.

Isolated and resolved system problems, developed new system capabilities, and supported users.

EDUCATION, CERTIFICATES & PATENTS

• Bachelor of Science, Mathematics, 1984. Southern Illinois University, Edwardsville, IL.

• Bachelor of Arts, Engineering Statistics, 1985. Southern Illinois University, Edwardsville, IL.

• Industrial Education Certificates in 1990 & 1991 from McDonnell Aircraft Company.

• MindLeaders Project Management Methodology Certificates, 2003.

• United States Patent Application 200********, “Method and System for Managing Regulatory

Information,” published 2005-05-12. Steven Khuu, et al.

• World Intellectual Property Organization patent publication 200-***-****, “Method and System for

Managing Regulatory Information,” published 2005-03-02. Steven Khuu, et al.

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