Administrative Assistant Customer Service

JUNE B. SCHAFFER

** ****** *****, *********, ** *2072

***/***-****; Email: ***********@*****.***

PROFILE: Proven excellent Customer Service/Receptionist - First

Impressions Count! Extensive secretarial experience in

business, retail, legal and medical fields. Proficient in MS

Word, Dictaphone, time entry. Strong organizational and

computer skills. Medical experience includes Department

Secretary, Harvard Medical School at Boston City Hospital -

supported research teams, producing grant applications, patient

reports, clinical reports. Legal experience in various

litigation areas. Team player as well as able to work

independently. Dependable, responsible, flexible.

02/12 - Present Receptionist/Planning Assistant

Miller, Allen & Associates, Ameriprise Financial, Wellesley, MA:

Create a warm and welcoming atmosphere to clients, wholesalers,

suppliers, and provide clients with paperwork to review/edit

personal information. Responsible for Reception area and

conference rooms to be well stocked with beverages and supplies

(place order weekly). Print daily calendar and client sheets to

be reviewed by Advisor. Forward voice mails to appropriate

staff. Open, review and enter mail and checks received per SEC

regulations, and distribute. NASD certified (required.) Scan

and update client files in Contact Manager with changes to

coverage, account activities, letters, etc. and then shred.

Report any physical office problems to Management Company.

Create and distribute monthly client birthday cards to staff for

signatures and mail accordingly.

09/11 - 12/02 Administrative Assistant/ at Sloan Valve

Kelly Services/Contract Position, Newton, MA: Administrative

Assistant at engineering research laboratory. Duties include

invoice matching, troubleshooting with suppliers and corporate

accounting office (located in Chicago, IL), receiving and

distributing payroll checks, greeting clients, assisting

employees with benefit questions, ordering supplies, faxing,

photocopying, distributing mail, filing, and any other projects

as assigned.

05/11 - 07/11 Branch Assistant/RBC Wealth Management

Kelly Services/Contract Position, Wellesley, MA: Assistant to Senior

Vice President, Branch Manager, Senior Registered Client

Associates, Brokers. Duties included multi-line

telephone/reception and greeting clients; word processing, use

of Bank Adjustment System; updated client fund accounts with

deposits and fund changes. Daily faxing and filing of documents

for storage and auditing purposes. Assisted Financial Advisors

and Certified Assistants with special projects. Created

correspondence, and handled any administrative task to help the

office run smoothly efficiently, and timely. Responsible for

ordering supplies and maintenance of all office machines.

02/10 - 10/10 Sales Associate/Personal Stylist

Nordstrom, Inc., South Shore Plaza, Braintree: Sales associate,

team environment, dealing with public and all levels of

management. Duties include mastering fit and product knowledge,

follow-up with customers via email, personal notes, telephone

contact, problem solving, and extending excellent customer

service.

04/09 - 12/09 LEGAL SECRETARY/ADMINISTRATIVE ASSISTANT

Richmonds & Co., LLC: Assistant to Litigation Partner

specializing in business/corporate litigation and bankruptcy

matters. Responsible for docketing cases and calendar

management using Outlook, preparation of pleadings, and other

litigation aspects. Assisted in setting up new office filing

system, and other administrative duties as needed.

June Schaffer, Page 2

04/07 - Present ADMINISTRATIVE ASSISTANT

Abby Sullivan, Photography: (Contract, on an "as needed

basis".) Created filing system; organize office; created

documents (i.e., contracts, price lists, forms - used for

portraits, weddings, brochures). Assisted with marketing ideas

and tools, and the creation of brochures.

11/08 - 04/09 ADMINISTRATIVE ASSISTANT

Summit Dental Consultants: (Contract, on an "as needed

basis Created forms (i.e., contracts for hiring purposes,

company policy handbooks), checked references for hiring

purposes and, created offer letters to potential job candidates.

03/07 - 03/09 VARIOUS LONG-TERM TEMPORARY POSITIONS

Kerstein, Coren, Lichtenstein, LLP: Supported Senior Partner in

all aspects of Family Law, Personal Injury, and various criminal

matters. Heavy client interaction, responsible for docket and

calendar

entries, and Time Slips. Responsible for obtaining medical and

billing releases, dealt with insurance representatives, as well

as creditors. Worked independently as well as part of the team

environment.

Frieze, Cramer, Cygelman, Rosen & Huber: Supported attorneys in

corporate, estate planning, tax, mergers and acquisitions, time

entry (using Tabs), responsible for producing material for

probate, contracts, income tax returns, acquisitions, mergers.

Nutter, McClellen & Fish: Supported Partner in Family and

Business Law. Responsible for all related document production,

financial reports, pleadings, time entry, and heavy client

interaction, assisted in a thorough and timely manner wherever

needed.

Goulston & Storrs: Floater; supported Partners in Real Estate,

Corporate, and Business Law, time entry, wherever needed.

Responsible for all secretarial duties.

06/05 - 02/07 SEEGEL, LIPSHUTZ & WILCHINS, P.C., Wellesley, MA

Legal Assistant in litigation department - focus in various

areas such as business, corporate, professional liability, real

estate. Maintained attorney calendar, filed pleadings with the

courts, drafted and edited documents, maintained client files,

time entry, assisted wherever and whenever needed in timely

manner.

02/05 - 6/05 Temporary Assignments

Temporary Legal Secretary assignments - duties included an

assignment at Sherin and Lodgen, LLP - supporting attorneys in

litigation, corporate matters, securities, real estate, with the

production of pleadings, filings, transcription, time entry -

the full legal secretarial spectrum.

03/04 - 02/05 DONOVAN HATEM LLP, Boston, MA

Legal Assistant in litigation department - professional

liability and insurance defense, responsible for producing legal

documents filed with the courts, maintaining files,

transcription, time entry, and interaction with clients.

12/03 - 03/04 Temporary Assignments

Various temporary legal secretarial assignments, including Mintz

Levin, Cohen, Ferris, Glovsky and Popeo P.C.

07/02-12/03 FOLEY HOAG, LLP, Boston, MA

Worked as a floater in the litigation and corporate departments of

the firm. Assigned to long and short-term positions focusing on

all aspects of corporate and litigation law such as business,

tax, mergers and acquisitions, securities and bankruptcy.

Responsible for time entry, maintaining files, calendar and

heavy client contact.

Contact this candidate