Customer Service High School
Resume:
Ebony Erwin
Covington,Ga
Email: **********@*****.***
PROFILE
A highly talented Patient Care Assitant with huge experience in caring for
elderly, convalescent, and handicapped persons in home of patients;
performing duties for patients, such as changing bed linen, preparing
meals, assisting in and out of bed, bathing, dressing, and grooming; and
administering oral medications under doctors' orders or direction of nurse.
EDUCATION
Phlebotomy Technician Program, 2012- Larock Healthcare Academy -
Northfield, Cleveland, OH
KEY SKILL AREAS AND EXPERTISE
. Excellent customer service skills
. Basic computer and math skills
. Attention to detail
. Strong interpersonal and communication skills
. Knowledge of patient rights, aseptic and sterile techniques
. Strong awareness of infections control
SPECIAL SKILLS
. 10+ years extensive experience as PCA
. Highly skilled in taking vital signs, intake and output measurements
. In-depth knowledge of specimen collection, and documentation for all
assigned responsibilities
. Proven record of data collection, planning, and implementation of patient
care and treatment plans
. Able to communicate changes in patients' conditions
. Demonstrated knowledge of procedures and standards related to patient
care activities
. Able to follow the procedures and treatments as defined for unit
WORK EXPERIENCE
Mentor,Ohio
Nighttingale Home Support, April, 2012- Present
. Performed the transportation of patients to and from testing areas and
other areas as needed.
. Courteously greets patients, identifies self, and then assists in
preparing the patient for transport from the department.
. Monitors the integrity of patient's monitoring and invasive devices at
all times during transport, and intervenes in emergency situations to
ensure patient safety.
. Observes and reports all patient concerns or changes in condition
while in transport.
DOC, April 2007--2012 Westlake, Ohio
Driver/support aide
. Provides safe and secure transportation for patients, staff and
. Operates all vehicles in a safe and efficient manner consistent with
all hospital, State and Federal regulations, as well as safety
policies and procedures
. Provide outstanding customer service and maintained courteous and
professional behavior & appearance.
Hillcrest Hospital, PCA ER Dept, 2005-2007
Provided patient care as per with the norms of Hospital Policy.
Assisted and collaborated with the professional staff as necessary.
Demonstrated positive interpersonal relations while working with patients,
families, guests, physician, co-workers, other departments and management.
Maintained a safe environment for patients, staff, physicians and guests.
Assisted patients into room and placed appropriate monitoring devices and
informed about patient's condition to the assigned nurse.
Reported the assigned nurse any concerns or abnormal findings and assisted
with immediate interventions.
Grace Hospital, 2001-2005
. Change, feed and bathe residents; attending to other personal and
grooming needs such as combing hair, trimming nails, brushing teeth,
passing bed-pans and helping residents to the bathroom (transferring
to and from commodes).
. Assist residents in moving within New Heaven House.
. Use mechanical lifts during transfers.
. Use bathing tubs (carousel/serenade), trolleys.
. Serve meals to residents and feed those unable to feed themselves,
prepare trays for self-feeders.
. Take temperature, pulse, blood pressure and respiration.
. Perform range of motion on residents as ordered.
. Turn and position bed patients according to turning schedules.
.
EDUCATION
High School Diploma - 1998
CERTIFICATIONS
. Nursing Assistant Certification 2000
Basic CPR - 2011
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