Quality Assurance Analyst
Resume:
Barnhart, MO *****
**********@*****.***
Stephanie Botkin, LPN, CPC, CEDC
Experience July 2011-present RevCycle+ (a division of T-System, formerly Marina Medical Billing) Cerritos,
CA/Dallas, TX
Remote Coding Analyst
• Analyze ED encounters and assign appropriate E/M levels and ICD-9/CPT-4 codes for
professional billing.
• Accurately code 220+ charts per day in the Laserfiche imaging system.
• Consistently meet and exceed company quality standard of 95% and above.
• Responsible for maintaining workflow queue of client assigned to me.
March 2011-present Nicka & Associates, Inc. Plano, TX
Coding Coordinator, Remote Coding Analyst
• Oversight of 3 coding teams, each comprised of 1 team leader, approximately 6-8
coders, and 4-6 clients.
• Daily client contact.
• Workflow oversight/assignments to coders within strict contractual turn-around times.
• Implemented, updated and maintained client policies and other policies/procedures.
• Analyze ED encounters and assign appropriate E/M levels and ICD-9/CPT-4 codes for professional
and facility billing.
• Consistently met and exceeded company quality standard of 95% and above.
• Maintained a professional, disciplined remote work environment.
May 2007 – July 2011 Medical Reimbursement Systems, Inc. Boston, MA
Remote Coding Department Manager/Mentor, Remote Coding Analyst
• Maintained client relations for all facilities (both professional and professional/facility
coding contracts) assigned to me; daily client contact.
• Analysis, preparation, and comparison of reports for E/M level distributions and other
client data to closely monitor coding quality and revenue cycle.
• Oversight of approximately 20 coders assigned to me.
• Workflow oversight/assignments to coders within strict contractual turn-around times.
• Payroll preparation.
• Acted as a mentor to newly hired coders in both professional and facility coding;
performed quality analysis on their work and educated them until ready for release
into an independent, production based environment.
• Consistently met and exceeded company quality standard of 95% and above.
• Accurately coded approximately 200-250 dual (professional/facility) ED records daily.
• Maintained a professional, disciplined remote work environment.
Feb 2006- Nov 2007 Hawthorn Physician Services St. Louis, MO
Coding Analyst
• Analyzed radiology reports (plain film and cross sectional) for assignment of proper
ICD-9 and CPT codes.
• Some interventional radiology report analysis.
• Consistently met and exceeded all strict quality assurance guidelines/production standards.
Sept. 2002 – June 2007 Reimbursement Technologies, Inc. St. Louis, MO
Coding Department Trainer/Reimbursement Coding Analyst/Coding Analyst
• Analyze ED encounters and assign appropriate E/M levels and ICD-9/CPT-4 codes for professional
billing.
• Consistently met and exceeded all strict company standards set in a highly production and
quality based
environment. Attained/retained the highest tier of a 4 level coding hierarchy (310+
professional records daily
with 95% or greater accuracy).
• Headed up intense, 12 week training program for all newly hired coders, many without a
previous coding
background, in professional ED coding.
• Acted in a supervisory role to all new coders until released from training and as back up when the
primary supervisors were unavailable.
• Prepared payroll for trainees.
• Monitored and analyzed production and error rate statistics on all coders in department.
• Monitored all trainee work for quality assurance and provided feedback.
• Prepared, updated, and implemented training materials.
• Provided ongoing and continuing education to existing employees as needed.
• Acted as a resource person for all trainees and coders.
• Traveled nationally to hospitals on feasibility studies to perform ED record analysis to provide the
prospective client with an estimated yearly revenue projection in an effort to secure new
business.
• Interacted with hospital administrative personnel to obtain financial reporting.
1996-2002 Mercy Health System St. Louis, MO
LPN
• Patient care in a fast paced, acute care medical surgical
environment in a level 1 trauma
• center.
• Discharge and care planning.
2009
Education
Earned Certified Emergency Department Coder credential.
2005
Earned Certified Professional Coder credentials.
2012-present Indiana State University
Terre Haute, IN
• Completing Bachelors of Science in Nursing degree.
1994 – 1996 Jefferson College Hillsboro, MO
• Graduated from Practical Nursing program.
1993 – 1994 Deaconess College of Nursing St. Louis, MO
• Basic education and Bachelor of Science in Nursing courses
completed.
Skills
• Proficient in professional and facility components of ED
coding.
• Possess a Missouri state nursing license
• 120+ college credits, expecting to finish BSN in 2016.
• IV Certified
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