Customer Service Sales

DAWN LEWIS

**** * **** ****** * Brooklyn, NY ****0 * H: 718-***-**** * C: (347)

***-****

E-mail: *************@*****.***

Objective: To obtain a position in the medical field where I can gain

valuable practical experience and benefit my employer.

Skills and Qualifications

MS Office for Windows 2007/XP, Word, Excel, and PowerPoint

Aseptic Techniques, Specimen Collections(Finger Puncture, Phlebotomy, and

Urinalysis)

Medical Office Administration

EKG,CPR, Vital Signs, and Visual Acuity Examination

Clinical Office Procedures

Anatomy, Physiology, Pharmacology, and Microbiology

Medical Manager 10.0, Medisoft, and Medcin

HCPCS, ICD-9, and CPT-4 Coding

Type 35 wpm

Education

2010-2012 ASA College / Brooklyn, NY

Associates of Occupational Studies Degree in Medical

Assisting

Work Experience:

Parkway Medical / Brooklyn, NY

2011-2012

Medical Assistant

Provided assistance in triage, utilizing knowledge and skills in clinical

office procedures.

1. Performed phlebotomy, vital signs: height, weight, blood pressure and

temperature.

2. Collected and labeled blood and urine specimens to be sent to the lab.

3. Setup work stations and prepared and performed vaccines .

4. Scheduled and entered patients' appointments; performed follow-up calls

to remind them of dates and time.

5. Verified and confirmed insurance coverage for approval of patient's

procedures and billing.

Target Retail Stores / Brooklyn, NY

2008- Present

Sales Associate - Floor Team Member

Provide great customer service to customers entering the establishment.

Maintain and replenish stock and inventory of all items onto the sales

floor in the proper place for purchase.

Maintain and assist with the set-up and breakdown of displays.

Assist with delivery of stock and inventory to proper locations.

Ability to label and tag merchandise that has been off-loaded from freight

to the floor.

Arjan Apartments / Barbados, WI

2006 - 2007

Receptionist

Verified details of business transactions recorded on sales slips,

invoices, receipts, check stubs, and computer printouts.

Provided telephone support, recorded accurate message and directed callers

to proper parties, responded to email and fax inquiries.

Scheduled and calendared appointments for out-of-town guests.

Maintained and updated confidential guest files in computerized system.

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