Manager Engineer
Resume:
Jatinder Singh
?: ***************@*****.*** (:
Objective
A challenging position in professional organization where I can
enhance my skills and strengths in conjunction with the company's
goals and objectives. At this point of my career, I am looking for
opportunities in a growth-oriented organization where my skills are
prone to be an asset to the company.
Professional Experience (Jul-2012 to till date)
Beyond Evolution Gurgaon:
A vas player in bsnl & mtnl.I joined Beyond as Senior Manager to
manage the operations of account.
PROFILE -Senior Manager :
. Phone backup service is running in BSNL & MTNL.
. Good knowledge of VAS.
. Handling new accounts.
. Testing of new nodes.
Professional Experience (Jan-2012 to july 2012)
Real networks India Limited Gurgaon:
A globally known inventor of CRBT. I have joined the Real Networks as
a Manager to manage the operations of IDEA Operations.
PROFILE -Operation's Manager (RBT):
. Good knowledge of Value added products like CRBT,MCIA,IVR,P2A, A2P
and other services.
. Taking requirements from client and new plans to achieve more and
more revenue.
. Responsible for handling (planning, operations & Maintenance) of
IDEA circles for Real Networks.
. Responsible for implementation of VAS nodes whenever there is new
implementation.
. Acceptance testing of new nodes.
. Involved in upgrade/updates of live nodes.
. Handle and execute the Change Request in stipulated time frame.
. Knowledge of GPRS technology(GGSN& SGSN)
Professional Experience (June-2008 to Dec-2011)
OnMobile Global Limited Bangalore:
A globally known Telecom Giant, with more than 80% Indian VAS market
share. I joined Onmobile as a Senior Operations Engineer to manage the
operations of IDEA Operations.
PROFILE - Senior Operations Engineer):
. Fixing the revenue targets and planning to achieve the targets.
. Good knowledge of Value added products like CRBT,MCIA,IVR,P2A, A2P
and other services.
. Taking requirements from client and new plans to achieve more and
more revenue.
. Responsible for handling (planning, operations & Maintenance) of
IDEA north circles.
. Responsible for implementation of VAS nodes whenever there is new
implementation.
. Acceptance testing of new nodes.
. Involved in upgrade/updates of live nodes.
. Handle and execute the Change Request in stipulated time frame.
. Integration & Implementation of Memcache server to solve the DB
querying problem for RBT patching.
. Knowledge of GPRS technology(GGSN& SGSN)
Products Responsibility:
Ring back tones (RBT), Missed Call Alerts (MCA), Short message service
Center(SMSC),Interactive Voice Recognition(IVR), SMS based services.
Projects Handled:
1. Installation and implementation of MEMCACHE server across India.
Client : Idea Cellular
Limited
Team Size : 8
Technology : JAVA
Database : SAP DB
Description: Main function of this server is to decrease the load on db
server to play ring back tones as queries are memcached on the concept
of caching thus reducing the load on Database server.
2. Installation of OBD DB servers across India.
Description: This is a database server for out bound dialer (OBD). DB
server picks the user data from the database and puts the request to
OBD Telephony server for outbound dialing and gets the user input in
the form of DTMF and stores in DB and updates the customer database.
3. Installation of OBD Telephony server across India.
Description: This is a telephony server for out bound dialing (OBD).
4. Integration of new Idea sites.
Description: Idea sites of Onmobile was integrated in various circles
which got live after 2009.
5. Successful integration of onmobile site in Idea Punjab with smooth
and efficient migration of CRBT from Spice digital(ex Cellebrum to
Onmobile).
Description: Punjab spice circle was taken over by idea so CRBT was to
be migrated from Spice Digital to Onmobile. I handled the project for
smooth migration of CRBT where the CRBT base was about 12 lakhs.
Cellebrum Technologies Limited (Feb, 2006 to may, 2008)
Cellebrum Technologies is a premier VAS company in India with its
leading product Background music (BGM), Interactive Voice
Recognition (IVR),Select Caller list(SCL),Music on demand services.
PROFILE - Senior Software Engineer (VAS):
. Hands on experience on IVR services.
. Good knowledge of VOS code, Intel CT ADE platform, java
applications.
. Responsible for handling (operations & Maintenance) of Airtel
circle.
. Responsible for implementation of VAS nodes whenever there is new
implementation.
. Acceptance testing of new nodes.
. Involved in upgrade/updates of live nodes.
. Handle and execute the Change Request in stipulated time frame.
. Integration & Implementation of Centralized billing model for
client Airtel.
. Worked on GPRS technology(SASN,GGSN& SGSN)
. Installation of Dialogic to support voice on Intel CT ADE
Platform.
. Worked on SQL Server Database to create applications based on
database.
. Worked on Java to handle the various codes like subscription, re
subscription etc
Projects Handled:
1. Installation and implementation of IVR & BGM servers all across
India at Airtel sites.
Client : Bharti Airtel Limited
Team Size : 6
Technology : Intel CTADE, Dialogic cards, SIU.
Database : SQL Server
Language : Java
Description: In this project the IVR & BGM servers was installed and
implemented at all the Airtel circles across the country. We use SS7
signaling using SIU(Signal Interface unit).The cards used are of
Dialogic. Backend technology works on Intel CTADE platform for handling
the calls.
2. Installation of SMSC for SPICE Punjab.
Client : Spice
Team Size : 5
Technology : Intel CTADE, SIU.
Database : Oracle
Language : C++
Description: The project includes the implementation of SMSC to cater
the Punjab circle of Spice Telecom. The code to handle the various
handlers is written in C++ language. It makes the advantage of more
speed than java. The database used to interact with the application is
Oracle.
3. Development and Implementation of Airtel Music Station. .
Client : Airtel
Team Size : 8
Technology : Intel CTADE, SIU.
Database : Microsoft SQL Server
Language : Java
Description: The project includes the development & implementation of
Airtel Music Station, a subscription based service which gives the
simulation of Radio on your mobile.
4. Development of centralized billing for all the nodes of Cellebrum.
Client : Airtel
Team Size : 5
Technology : Web
Database : Microsoft SQL Server
Language : C++
Description: The project includes the development of Centralized
billing application to cater all the Cellebrum nodes across the
country. The application runs on a Centralized Server located at Delhi
and handles the billing operations of all the Cellebrum nodes in
Airtel.
digitouch Online design system (July, 2004 to Jan, 2006)
Digitouch Online design system is a web development company based at
Chandigarh. I worked there as website developer and system
administrator.
PROFILE - Web Developer cum System Administrator:
. Hands on experience in web development on php, java script,.Net etc
. Good knowledge of server side and client side scripting.
. Responsible for administration of websites hosted by the digitouch.
. Responsible for implementation of new websites.
. Acceptance testing of new codes.
Technical Skills
. Knowledge of SS7 & SMPP
. Knowledge of C/C++, Linux, UNIX.
. Protocols: TCP, CIMD, SMPP and IP.
. Trouble shooting of networks.
. Knowledge of Intelligent networks and IVSM.
Professional Qualifications:
>MCA from Sahibjada Ajit Singh Institute of Research and Information
Technology Mohali Punjab Technical University with 76.66% marks in
2004.
> Bachelor of Science (Non-Medical) from Himachal Pradesh University
with 64.4% marks in 2001
>Senior Secondary from Himachal Pradesh Board of School Education
with 63% marks in 1998.
>Matriculation from Himachal Pradesh Board of School Education with
78% marks in 1996.
>MBA from Guru Jambheshwar University of Science and Technology
Hissar
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