Engineer Customer

CURRICULUM VITAE

Krishna shastry.P

Email: ***********@*****.**.**

Mobile:784-***-****,998-***-****

CAREER OBJECTIVE:

To work in an environment that gives me an opportunity to use my Technical

and Interpersonal skills as a result will be a part in the growth of an

organization.

WORK EXPERIENCE:

1. Working as US IT Recruiter at Sentier technology Solution ltd from

Jan 2013 to present.

Job Responsibilities:

> Handling end to end recruitment cycle.

> Understanding company requirement.

> Screening and short listing CV's.

> Taking Telephone interview of them.

> Scheduling Interview for candidates.

> Complete follow up till the joining of the candidate.

> Mailing Suitable job Post to consultant.

> Maintaining details of candidates.

> Required Skills or Technical knowledge of candidates.

> Maintaining relationship with consultants and job providers.

> Helping consultant to get good jobs.

> Working on different types of job profiles.

> Making Contract with Vendors and clients.

2.Working as FMS engineer at CMS Info systems for( DELL Project) from

Sept 2012 to Jan 2013

Job Responsibilities:

> Receiving calls and resolving issue at onsite.

> Maintaining and Updating third party software's

> Maintaining backups and updating of Anti-Virus.

> Installing Printers and Drivers, Updating Bios.

> Configuring Lan connectivity and Wireless.

> Assembling, Deassmebling,installation of all types Peripherals.

3. Worked as Customer Support Engineer at Mahabubnagar from Jan

2010 to Sept 2011

Job Responsibilities:

> Solving Customer queries and resolving issues.

> Updating all type of application's (tally, windows updates,

antivirus).

> Looking up Internet connectivity and updating lan connections.

> Making Lan, Wireless connections, Net setters and mobile internet.

> Installation, Configuration and Maintaining Window 98/2000,Xp and

assembling and maintaining.

> Assembling, Maintaining & Configuration, troubleshooting hardware &

Software issues.

> Maintaining all type of peripherals support and installation.

4. Worked as a Network & Systems Engineer at HMRI 104 from Aug 2008 to

Dec 2009

Job Responsibilities:

> Looking after Laptops and Desktops, Printers, and R-Cards and broad

band connectivity and using remote log in from one destination to

another.

> It is based on MS SQL SERVER Application and my job is to check out

the queries and solving the issues of application,

> Directly communicating to Application support team

> Making Backups, installations, providing net connectivity day to

day updates

> Going daily to field and updating antivirus and many other issues.

> Giving servicing to HP, DELL, Acer and Desktops.

5. Worked as Customer Support Engineer in Unique Systems from July2006 to

Oct15 2007.

Job Responsibilities:

> Installation, Maintaining & giving support to Desktops and Other

Peripherals

> Follow ups from my team members

> Solving queries of customer thru online (Voice chat), mailing chat.

> Maintaining perfect support to customer.

> Assembling, Installations, Configuration and Troubleshooting

hardware & Software Problems.

> Installation, Configuration and Maintaining Windows 98/ 2000, /XP

and 2003, Client Support.

> Giving support to all type of Peripherals.

EDUCATIONAL BACKGROUND:

> Bachelor of Commerce from Osmania University.

TECHNICAL EXPERTISE:

Operating systems All Operating Systems till date.

Data communication Netsetter, and Broad band connections also.

Networking .

Technical skill Hardware and Network,CCNA ceritifed in 2011, Certified in

DCSE from

Dell Support .

ACHIEVEMENTS:

> Awarded as Best Employee.

PERSONAL DETAILS:

Father Name : Narasimha Shastry.P

Date of Birth : 7th Febrarury, 1983

Languages Known : English, Hindi, Kannada, and Telugu

Address : H-No: 22-36/1, Flat No: G 1, S.P.S.Vamshi

Nivas, V.V.Nagar, Hyderabad.

Pin code: 500039.

Place : Hyderabad.

Date : Krishna

shastry.P

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