ELIZABETH FERPOZZI

***** ********* ****** **********, ** 20874

301-***-****

abque9@r.postjobfree.com

EDUCATION:

UNIVERSITY OF DALLAS, Irving, TX

Bachelor of Arts: Economics, August 2012

International Studies Concentration

Study Abroad: International Leadership Semester, European University of

Rome, Italy, Fall 2011

Campus Involvement:

- UD Sailing Club; was instructed in leadership skills by the American

Airlines Sailing Club;

Certified as a Skipper by the American Sailing Association, August

2012

- Lovely Little Ladies, a university club that organizes social events for

hospital-bound young girls who suffer from cancer and other serious

illnesses. 2009-2011

- Angle for a Day; planned, coordinated, delegated, promoted and recruited

high school and college-aged volunteers for Dallas events in support of

underprivileged children of inner cities. 2007-2009

IMMACULATE CONCEPTION ACADEMY, Wakefield, RI, 2003-2006

International boarding school for leadership formation; while there,

planned and ran national conventions; specialty in motivational campaign

projects.

WORK EXPERIENCE:

1.) Roberts Oxygen Company Headquarters, Rockville, MD, June 2006 -

August 2011 (summer and winter breaks)

Assistant Credit Representative/ Accounts Receivable/ Assistant Quality

Assurance

- Processed credit applications, pulled business and consumer credit reports,

contacted credit references

- Processed checks and cash bags, collected daily cash inflow reports from

all 49 company branches

- Worked with third party collection agencies in filing/monitoring delinquent

accounts for credit department

- Researched trends in customer complaints, analyzed possible variables, and

forecasted complications to reduce legal disputes and increase hazmat

safety and quality assurance

- Electronically reorganized 20 years worth of inconvenient hard copy

employee training files; designed a company-wide online database as a new

standardized method for tracking each employees' training records

- Standardized training process for all temporary workers

- Organized employee evaluations and recommendations via Excel to inform

- Enhancement department

- Assisted in client disputes over cylinder possession

- Monitored payment of invoices

- Managed electronic deposits

- Sent end of month invoices to government accounts

- Researched and located client contact and landlord information to retrieve

company property (bulk tanks)

- Drafted business letters and office policy

2.) Personal Au Pair Service in Rome, Italy, Fall 2011

Taught English to two Italian children (ages 3 & 5)

3.) The Highlands School, Irving TX, Fall 2010 (during academic year)

After-School Care Provider,

Organized activities for 40 students ages 4-10

SKILLS & TECHNOLOGY:

- Analytic, diligent, responsible,

- Adept typist, organized, personable, pro-active, goal-oriented

- Proficient in speaking, writing, and reading English, Castilian Spanish,

and Italian

- Photoshop, Apple and Microsoft products; productivity software, MS Office

2010 (Word, Access, Excel, PowerPoint); FacetWin 6.7 & 7.7 data programming

Contact this candidate