Manager Quality Control

Charulatha Rajesh

San Jose, CA ***** Tel: 408-***-****

Email: ****************@*****.***

Profile

A post-graduate in computer applications with seven years of experience in

US Commercial Mortgage Services. I have a good understanding of the

technical aspects, delivery and quality control mechanism of the US

mortgages and the mortgage processes. I have loan-processing experience and

a comprehensive knowledge of conventional and government loan programs.

Professional Experience

Avex Funding Milpitas, CA

Loan Processor February 2013 - Present

1. Processing home loans and supporting the Underwriters with timely and

accurate processing of home mortgages.

2. Contact Borrowers and receive the necessary documents.

3. Review and verify borrowers' income, employment history, credit

reports, property appraisals and title reports to prepare loan

applications.

4. Ensure compliance with guidelines and lending requirements.

5. Ensured all files were complete prior to underwriting hand-off and

coordinated effectively with all parties involved to ensure smooth

closings.

Accenture aka Zenta aka Global Realty Outsourcing (GRO) India/US

Assistant Manager, Commercial RE Services June 2006-March 2008

1. Led a team of 30 Analysts/Senior Analysts that produced an array of

due diligence reports, used at various stages of the mortgage

lifecycle, for large financial institutions in North America and

Europe.

2. Directly oversaw the operations of company's "breadwinner", Asset

Summaries, whose margins (over 70%) were one of the highest.

3. Interfaced, as delivery manager, with internal and external clients

regarding project schedule, delivery and quality measures.

Process Lead, Capital Markets July 2005-June 2006

1. As a subject matter expert, was responsible for setting and

maintaining high quality standards for each product that was delivered

to the company's clients.

2. Engaged with the client and project teams, continuously, regarding

product technicalities to ensure seamless transition of ideas,

requirements and timelines.

3. Established and operated an effective communication channel to

facilitate better understanding between junior management and

production staff (Analysts/Senior Analysts).

(Research) Analyst/Senior Analyst Feb 2001-June 2005

1. Drafted a few customized due diligence products, including CDOs,

Offering Memorandums and Asset Summaries, most of which were 100%

finished reports sourced by company's clients for their Commercial

Mortgage Loan Origination and Securitization processes.

2. Exposed to a large number of mortgage-related processes including

Origination/Assumption/Re Underwrites.

3. Created a few key databases to assist in the quick turnaround of

aforementioned due diligence reports.

4. Involved in the standardization of templates and reports.

Education

. A first class degree in Commerce (B.Com).

. A Masters degree in Computers Application (MCA).

Other Skills and Exposures

. Computer Skills: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook. Diploma

in Visual Basic, Java and C++.

. Remote/Home Office: Been freelancing and working remotely for mostly

American clients for the past four years. Areas of experience include

Data Entry, Research, Resource Profiling, Article-Writing etc.

Visa

. Valid Visa to work in the US

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