Manager Service
Resume:
Jeffrey Bliss
Email address: ********@*****.***
Objective: An Operations or Service Manager position with the opportunity
to provide customer focused technical training, staff collaboration,
critical analysis, problem solving, and teamwork necessary for substantial
bottom line growth. Willing to relocate .
Employment History
General Manager 12-2012 - to 02-2013
Valley Tire Company, East Syracuse, NY
Roll - Off Truck Driver 11-2011 - to 12-2012
Bliss Environmental Services, Inc., Camden, NY
Travis Bliss, Owner
Owner/Manager 1999 - 2012
Bliss Truck Service, Camden, NY
Complete line of service and preventative maintenance for Class 1-8
trucks including brake clutch replacements, hydraulic repairs, PTO
installation, A/C service and repair, tire sales and service,
ignition and cooling diagnostics and systems. Automotive maintenance,
repair, and inspection. Design and implementation of custom
fabrications of truck cabs and frames. Hire, train, supervise,
schedule, and evaluate employees. Build and maintain positive customer
relations. Schedule and process work orders and service calls. Price
shop brand name heavy duty truck parts to maintain a large inventory
and increase service turn around.
Service Manager January 2010 - January 2011
Beam Mack Sales & Service, East Syracuse NY and Utica NY
Increased Syracuse branch sales and profits by 30% in less than one
year. Managed departments of 17 employees. Responsible for
organization and management of day-to-day service operations,
technical training, communications, and staff collaboration.
Assessment of existing operations and redesign of service procedures
to increase productivity, worker efficiency, and customer support.
Business growth was realized through public relations to redevelop
existing accounts and secure new business.
Contact: John Melleck-Beam Mack General Manager 315-***-****
Owner/Manager 2000 - 2001
Cam-Mex Trucking, Camden, NY
Acquired and expanded an existing freight hauling company from a
limited base of 2 vehicles to a fleet of 16 vehicle and 24 employees.
Successfully negotiated contracts that facilitated transportation of
raw materials and finished products for major local manufacturers and
end users. Developed a reputation for dependable, cost effective, and
timely distribution.
Owner/Manager 1995 - 2000
Bliss Village Inn, Camden, NY
Transformed a quaint bed and breakfast into a large business with
addition of a restaurant and banquet facility. Managed a staff of 12.
Responsible for scheduling, accounting, purchasing, advertising, and
marketing.
Owner/Manager 1983 - 1998
Bliss Rubbish Service, Camden, NY
Assess client's needs, made recommendations, and negotiated contracts.
Held permits in five counties and certifications for asbestos and
hazardous materials. Increased gross sales with the addition of the
only privately held transfer station in Oneida County. Added several
management operations including programs for recycling of different
products. Maintenance and service of fleet vehicles and support
equipment. Heavy duty truck repair for other small businesses.
Owner/Mechanic 1980 - 1983
Jeff Bliss, Camden, NY
Service, repair, and inspection of trucks and heavy equipment for
Camden, Minoa, and Brewerton Agway Petroleum and E. W. Carle and Sons
Concrete Co.
Education
MVCC/Utica School of Commerce matriculated
Principles of Marketing, Math
Continued Business Management coursework 2009-present
Mack Truck Certificates
Engine Drivetrain, Brakes, Service Advisor, Transmission, Rears,
Steering & Suspension,
V Mac I, II & III, Roadranger Drivetrain Systems
ASE Master Truck Certification
CDL-A License
Air Brake/Tow Truck Endorsement
Computer Skills
ADP
Karmac
Community Involvement
Camden Rotary, Little League, Camden ZBA
Memberships
Camden Area Chamber of Commerce, Waste Management-Waste Management
Expos
References
John Plumley-County Excutive retired 62 Main St. Camden, NY
13316 315-***-****
Donald & Chacea Sundman-Mystic Stamp Co. 24 Mill St. Camden,
NY 13316 315-***-****
Lynn Paquette -Harden Furniture Fleet Manager 8550 Mill Pond Way
McConnellsville, NY 13401
315-245-
1000 ext 202
John Melleck-Beam Mack Sales Manager 6260 E Malloy Road Mattydale,
NY
Contact this candidate