Customer Service Medical

Objective

I am interested in obtaining a full time position in the medical field receptionist position that utilizes my computer and medical

knowledge and experience with patient, client, physicians and hospital staff service.

Qualifications Summary And Skills

More than 10 years experience as a nursing communication technician and providing excellent customer service in a

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hospital setting.

Warm, friendly and outgoing personality.

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Excellent communication skills and etiquette to interact and work effectively in a supportive manner with the patients,

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medical staff, hospital staff and visitors.

Able to complete assigned duties, tasks, or projects assigned on a regular basis while on duty.

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Assist staff members in answering patient call light requests, flexible in duties to help staff members and patients.

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Work well under pressure, multi task and be accurate and efficient.

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Extensive computer knowledge, fast learner and type 60 wpm. Proficient in Word and Excel.

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Act as a liaison in assigning beds and provide an accurate report to the charge nurses in a timely manner, assure that MD

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orders are carried out into the computer, create charts, and maintain logs in the department.

Assure that the unit has adequate working materials by maintain hospital supplies and procuring supplies needed on a

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regular workday.

Float to other units and effectively work while providing excellent customer service.

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Bilingual in English and Spanish

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Medical Terminology

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Experience

Cedar Sinai Medical Center 8/2001 present

Nursing Communication Technician

Meet and greet patients, medical staff and visitors. Create patient charts. Enter physician orders, review orders and assure orders

are carried out. Answer call lights and assist with simple patient requests. Answer phone calls. Complete projects assigned on a

regular basis in addition regular work duties.

2

Union Bank of California 4/1989 – 6/2000

Vovit Teller

Customer Service. Merchant Teller. Maintain and handle customer accounts in an accurate manner. Duties include wiring money,

complete transactions requested by customers.

Education

Santa Monica High School Graduated 1987

References provided upon request.

2

Georgina Vasquez

514 W. Hillcrest Blvd.

Inglewood, CA 90301

Phone: 310-***-**** E Mail: ********.********@*****.***

Contact this candidate